EarlySteps Intake & Programs Supervisor

Nunez Community College; Lake Charles (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

Imperial Calcasieu Human Services Authority (ImCal HSA) seeks a results-driven supervisor for the EarlySteps intake team. You will oversee intake coordinators, ensure program compliance, and support staff through recruitment and training.

The role focuses on timely referrals, intake processing, and coordinating multidisciplinary evaluations with program requirements. Work hours are standard, and compensation is determined by qualifications and experience.

Qualifications

• Seven years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• Six years of full-time work experience plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• A bachelor's degree plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• EXPERIENCE SUBSTITUTION: 30 semester hours earned equals one year toward the six years of full-time experience; max substitution 120 semester hours.

Responsibilities

• Supervises EarlySteps intake personnel to ensure program compliance.
• Plans, assigns, directs, and evaluates the work of intake coordinators and staff.
• Participates in recruitment, selection, onboarding, and training of staff.
• Conducts individual supervisory meetings, identifies concerns and follow-ups.
• Oversees regional EarlySteps intake operations to ensure timely referrals and activities.
• Directs daily intake operations: referrals, screening, and coordinating program activities.
• Monitors referral status and processing timelines to identify delays or issues.
• Ensures coordination of multidisciplinary evaluations and initial IFSP activities with program requirements.

Job description

Imperial Calcasieu Human Services Authority (ImCal HSA) seeks a results-driven supervisor for the EarlySteps intake team. You will oversee intake coordinators, ensure program compliance, and support staff through recruitment and training.

The role focuses on timely referrals, intake processing, and coordinating multidisciplinary evaluations with program requirements. Work hours are standard, and compensation is determined by qualifications and experience.