Community Services Lead — Access & Energy Programs

MEcpa; Sanford (ME); On-site; USD 44,000 - 47,000; Full time

Job summary

York County Community Action Corporation (YCCAC) is seeking a Community Services Manager to lead programs that help individuals and families access essential resources and achieve greater economic opportunity and housing stability.

This full-time on-site role oversees Community Access, HEAP, and related services, providing staff leadership, coordinating service delivery, and ensuring client-centered operations. Limited remote work may be approved based on needs.

Qualifications

• Bachelor's degree in human services, social work, public administration, business administration, or related field.
• Equivalent relevant education and experience may be considered.
• Three to five years of relevant professional experience.
• At least two years of direct supervisory experience.
• Experience managing program operations, workflows, staffing, or service delivery.

Responsibilities

• Supervise, coach, and develop staff through regular guidance, performance evaluations, and professional development.
• Coordinate staffing, schedules, workloads, and service capacity across assigned programs.
• Oversee client access, screening, referrals, service workflows, and service coordination.
• Monitor program performance, caseloads, and service outcomes to identify needs and improve operations.

Skills

Supervisory experience

Staff coaching

Program operations management

Data reporting

Education

Bachelor's degree in human services or related field

Equivalent education and experience

Job description

York County Community Action Corporation (YCCAC) is seeking a Community Services Manager to lead programs that help individuals and families access essential resources and achieve greater economic opportunity and housing stability.

This full-time on-site role oversees Community Access, HEAP, and related services, providing staff leadership, coordinating service delivery, and ensuring client-centered operations. Limited remote work may be approved based on needs.