Energy Access Specialist — Temporary

York County Community Action Corp; Sanford (ME); Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

York County Community Action Corp (YCCAC) is seeking a Temporary Energy Services Specialist to support our Economic Opportunity & Housing Stability team during the heating season in Sanford, ME. This role provides front-line assistance to individuals applying for energy assistance programs and ensures accurate documentation.

Responsibilities include intake interviews, guiding applicants through requirements and timelines, and updating client information in agency databases while upholding

Formación

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Great attention to detail and organizational skills.
• Strong computer skills, including Microsoft Outlook, Word, and Excel.
• Commitment to maintaining confidentiality and treating all applicants with dignity and respect.
• High school diploma or equivalent.

Responsabilidades

• Welcome and assist clients in person, by phone, voicemail, and electronically.
• Conduct client intake interviews and assist with applications and required documentation.
• Explain program requirements, timelines, and next steps.
• Review applications for completeness and follow up on missing information.
• Enter and update client information accurately in agency and state databases.

Conocimientos

Customer service

Interpersonal skills

Verbal and written communication

Attention to detail

Organizational skills

Confidentiality

Educación

High school diploma or equivalent

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descripción del empleo

York County Community Action Corp (YCCAC) is seeking a Temporary Energy Services Specialist to support our Economic Opportunity & Housing Stability team during the heating season in Sanford, ME. This role provides front-line assistance to individuals applying for energy assistance programs and ensures accurate documentation.

Responsibilities include intake interviews, guiding applicants through requirements and timelines, and updating client information in agency databases while upholding