Community Support & Admin Specialist

The Management Trust; Tualatin (OR); On-site; USD 57,308,160 - 65,904,384; Full time

Benefits offered by this job

No perks specified

Job summary

The Management Trust in Portland, OR is seeking a Community Support Specialist to provide exceptional customer service and administrative support for multiple communities. You will manage work orders, ARC requests, amenity reservations, and coordinate with CAMs and ACAMs while maintaining accurate records and meeting deadlines.

This non-exempt, full-time role offers hourly compensation of $20-$23, and opportunities to work with an employee-owned team in a collaborative environment.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Proficiency with Microsoft Office and administrative tasks.
• Ability to identify and prioritize tasks and deadlines.
• Strong written and verbal communication; customer service oriented.

Responsibilities

• Receive calls and answer questions about work orders or ARC status.
• Maintain community information and Welcome Pack in the system.
• Coordinate complex Work Orders requiring approvals or vendors.
• Document actions with system notes and log records.
• Manage access devices, amenity reservations, and ballots for elections.

Skills

Customer service

Multi-tasking

Prioritization

Communication

Team player

Tech savvy

Attention to detail

Organizational skills

Conflict resolution

Education

High School Diploma

Associate’s Degree preferred

Tools

Microsoft Office

Job description

The Management Trust in Portland, OR is seeking a Community Support Specialist to provide exceptional customer service and administrative support for multiple communities. You will manage work orders, ARC requests, amenity reservations, and coordinate with CAMs and ACAMs while maintaining accurate records and meeting deadlines.

This non-exempt, full-time role offers hourly compensation of $20-$23, and opportunities to work with an employee-owned team in a collaborative environment.