Community Services Assistant – Part-Time

The Salvation Army USA Western Territory; San Diego (CA); On-site; USD 21,000 - 29,000; Part time

Job summary

The Salvation Army USA Western Territory in San Diego, CA is seeking a Client Services Assistant to support scholarship processing, emergency services, seasonal events, and social service programming. The role includes front desk customer service, intake screening, and food pantry support, with a 20-hour workweek and a closing shift from 12:30 to 4:30 pm.

Responsibilities cover maintaining client records, assisting with eligibility screening, managing payments for scholarships, coordinating food

Qualifications

• 3–5 years in social services, customer service, or administrative setting
• High School diploma or equivalent; BA preferred
• English proficient; bilingual English/Spanish preferred
• Valid California Driver's License; able to pass Safety Test
• Maintain confidentiality and handle sensitive information

Responsibilities

• Assist with scholarships processing and tracking
• Support Family Resource Center intake and records
• Handle food pantry distribution and CalFresh applications
• Answer multi-line phones and provide admin support
• Coordinate seasonal events and volunteer relationships
• Maintain reports in Wellsky, DAR, Traction Rec, etc.

Skills

Customer service

Administrative tasks

Bilingual English/Spanish

Education

High School diploma or equivalent

BA degree preferred

Tools

Microsoft Office

Job description

The Salvation Army USA Western Territory in San Diego, CA is seeking a Client Services Assistant to support scholarship processing, emergency services, seasonal events, and social service programming. The role includes front desk customer service, intake screening, and food pantry support, with a 20-hour workweek and a closing shift from 12:30 to 4:30 pm.

Responsibilities cover maintaining client records, assisting with eligibility screening, managing payments for scholarships, coordinating food