Evening Program Assistant: Safety & Client Support

The Salvation Army Southern California; San Francisco (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

The Salvation Army Southern California is seeking a Program Assistant to help maintain a safe, supportive environment for clients and to document daily activities. This role operates on a 2:30pm-10:30pm shift and involves administrative duties that back program operations.

Key duties include monitoring entrance/exit, incident reporting, medication observation, enforcing house rules, and assisting with admissions. Strong organization, bilingual Spanish, and CPR/First Aid are valued assets.

Qualifications

• Bilingual Spanish preferred for client interaction and documentation.
• Experience supporting individuals with substance use disorders or mental illness.
• Proficiency with Microsoft Office suite for reporting and admin tasks.
• First Aid and CPR certification to be completed within two weeks of hire.
• TB clearance required within seven days of employment.

Responsibilities

• Observe all individuals entering and exiting the building.
• Document, report, and communicate incidents and daily activities during the shift.
• Maintain a safe, secure, inclusive environment for clients.
• Answer phone calls, take messages, and direct callers appropriately.
• Facilitate medication observation per policy.
• Support searches for alcohol, drugs, paraphernalia, and program violations.
• Enforce client house rules and protocols.
• Distribute sorted client mail.
• Conduct regular security and wellness checks during the shift.
• Assist clinical staff with urine analysis and breathalyzer screenings.
• Support emergency responses and drills.
• Respond to incidents and notify required personnel.
• Assist with client admissions and exits.
• Other related duties as required.

Skills

Bilingual in Spanish

Integrity in handling sensitive info

Strong organizational skills

Multitasking ability

Diversity awareness

Trauma-informed practices

Education

High school diploma or equivalent

Experience with substance use disorders & mental illness

Microsoft Office proficiency

First Aid & CPR certification

Tuberculosis clearance

Tools

Microsoft Office

Job description

The Salvation Army Southern California is seeking a Program Assistant to help maintain a safe, supportive environment for clients and to document daily activities. This role operates on a 2:30pm-10:30pm shift and involves administrative duties that back program operations.

Key duties include monitoring entrance/exit, incident reporting, medication observation, enforcing house rules, and assisting with admissions. Strong organization, bilingual Spanish, and CPR/First Aid are valued assets.