Community Services Admin & Front Desk Associate II

Talentify; Lacey (WA); On-site; USD 32,000 - 37,000; Full time

Job summary

Catholic Community Services is seeking a Front Desk Assistant to support the Housing and Essential Needs program in Thurston County, WA. You will greet clients, answer phones, pre-screen, and schedule appointments for eligibility and rental assistance.

You will prepare intake paperwork, maintain client files, and enter data into HMIS while coordinating with Case Managers and program staff. A high school diploma and strong communication are required.

Qualifications

• Excellent written and oral communication required.
• Good office computer skills and ability to maintain client records.
• Commitment to serving homeless individuals and CCS mission.

Responsibilities

• Greet clients at the front desk and answer phones.
• Pre-screen and direct incoming clients; schedule appointments.
• Assist with obtaining documents for eligibility and rental assistance.
• Prepare intake packets and organize client files for Case Manager.
• Enter and maintain accurate HMIS data; follow up with transitioned clients.

Skills

Communication skills

Computer skills

Multicultural environment

Transportation

Education

High School Diploma or Equivalent

Tools

HMIS

Job description

Catholic Community Services is seeking a Front Desk Assistant to support the Housing and Essential Needs program in Thurston County, WA. You will greet clients, answer phones, pre-screen, and schedule appointments for eligibility and rental assistance.

You will prepare intake paperwork, maintain client files, and enter data into HMIS while coordinating with Case Managers and program staff. A high school diploma and strong communication are required.