Community Security & Guest Services Officer

FirstService Residential; Delray Beach (FL); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

FirstService Residential is seeking a security professional to greet residents, guests, and service providers, and to maintain safety across the property. The role emphasizes incident response, log maintenance, and emergency procedure execution, with reporting to the Security Supervisor.

On-site duties include access control and routine coordination with the Community Association Manager. The ideal candidate holds a Florida Security License (D), strong customer service experience, and solid

Formación

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Valid Florida Security License “D”.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required; strong written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsabilidades

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on‑site Community Association Manager.

Conocimientos

Customer service

Communication

Multilingual (desired)

Security license D

Interpersonal skills

Educación

High school diploma / equivalency

Business or hospitality coursework preferred

Descripción del empleo

FirstService Residential is seeking a security professional to greet residents, guests, and service providers, and to maintain safety across the property. The role emphasizes incident response, log maintenance, and emergency procedure execution, with reporting to the Security Supervisor.

On-site duties include access control and routine coordination with the Community Association Manager. The ideal candidate holds a Florida Security License (D), strong customer service experience, and solid