Community Sales Assistant

Brookdale Senior Living; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in a role that enhances community engagement and supports sales and marketing efforts. This position offers a unique opportunity to contribute to a positive environment while developing your skills in customer service and administration. You'll be at the forefront of community interactions, providing essential support to both residents and team members. With a focus on personal and professional growth, this role is perfect for someone looking to make a meaningful impact in a supportive workplace. Join a company that values diversity and fosters a culture of inclusivity.

Benefits

Medical, Dental, Vision insurance

401(k)

Employee discounts

Referral program

Tuition reimbursement

Paid Time Off

Flexible Spending Accounts

Health Savings Account

Qualifications

• High school diploma or GED required with 1-3 years related experience.
• Basic technical skills and ability to follow instructions.

Responsibilities

• Assist with community sales and marketing programs.
• Provide administrative support and enhance community image.
• Conduct community tours for prospective residents.

Skills

Basic technical skills

Communication skills

Organizational skills

Customer service skills

Education

High school diploma or GED

Tools

Personal computers

Job description

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program. Provides administrative and clerical support and coordinates various functions to enhance the image of the community.

• Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.
• Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s).
• Assists in providing community tours to prospective residents and their families. Promotes community in a positive manner and communicates the company’s values to all audiences.
• Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
• Compiles data for weekly, monthly and quarterly reports as required.
• Files and copies correspondence and other records.
• Enters and assigns new leads in the marketing database system.
• On occasion, may represent community at marketing and community events.
• Assists in event planning, coordination and set-up.
• Participates in community outreach.
• Completes all required paperwork as assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience: High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements: None

Management/Decision Making: Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and Skills: Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Personal computers skills required.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Requires Travel: Occasionally
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.