Weekend Inbound Phone Sales Specialist

Freddie Mac; Scottsdale (AZ); Remote; USD 45,000 - 74,000; Full time

Job summary

Freddie Mac is seeking motivated individuals for a remote Inside Sales role in Senior Care Advisory Services. You'll assist families in navigating their senior care options, ensuring excellent service and support throughout their journey. With a competitive salary and bonus potential, this role offers growth in a mission-driven company focused on diversity and inclusion.

Benefits

Comprehensive benefits package

401(k) plan with matching

Opportunity for career growth

Qualifications

• Minimum of two years of experience in inside sales or an inbound call center.
• Proven track record of exceeding sales targets.

Responsibilities

• Serve as an expert resource for families seeking senior care options.
• Conduct detailed initial consultation calls to assess family needs.

Skills

Multitasking

Customer Service

Empathy

Problem-Solving

Tools

CRM Software

Word

Excel

Job description

Employer Industry: Senior Care Advisory Services

Why consider this job opportunity:
- Base salary of $45,760 with potential on-target earnings of up to $74,000, including an uncapped variable bonus
- Comprehensive benefits package including health, dental, and vision insurance, as well as a 401(k) plan with matching
- Opportunity for career growth within a rapidly expanding industry
- Work remotely from the comfort of your home
- Join a mission-driven team dedicated to helping families find the best senior care solutions
- Supportive work culture that values diversity, equity, and inclusion

What to Expect (Job Responsibilities):
- Serve as an expert resource for families seeking senior care options, delivering exceptional customer service
- Handle inbound, pre-screened leads while maintaining strong schedule adherence in a remote work environment
- Conduct detailed initial consultation calls to assess family needs and preferences
- Educate families on tailored senior care options and facilitate connections to appropriate providers
- Act as a liaison between families and senior housing communities or care providers to ensure smooth transitions

What is Required (Qualifications):
- Minimum of two years of experience in inside sales or an inbound call center
- Proven track record of exceeding sales targets
- Strong multitasking abilities, including talking on the phone and taking notes simultaneously
- Proficient computer skills, including knowledge of Word, Excel, and the ability to navigate internal CRM systems
- Completion of the new hire training program is mandatory

How to Stand Out (Preferred Qualifications):
- Experience in the senior care industry or a related field
- Familiarity with customer relationship management (CRM) software
- Strong empathy and problem-solving skills to assist families in difficult situations
- Ability to work flexible hours, including weekends and holidays

#SeniorCare #InsideSales #RemoteWork #CareerOpportunity #CustomerService

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