Community Resources Liaison & Social Services Coordinator

University of New Orleans; Baton Rouge (LA); On-site; USD 37,000 - 47,000; Full time

Job summary

LSU New Orleans seeks a dedicated program coordinator to bridge Parish Health Units and community resources. You will meet clients in regional PHUs to assess needs and help them set achievable goals.

You will perform follow-up visits, assist with social issues such as homelessness and hunger, and help clients access Medical Assistance and SNAP. Strong organizational skills and healthcare/social services experience are essential.

Qualifications

• Bachelor's degree required; or Associate degree with 3 years of professional experience; or 6 years of professional work experience.
• Strong analytical and organizational skills; attention to detail and follow up.
• Proficient with Zoom, Teams, and Microsoft Office (Outlook, Word, Excel).
• Ability to manage projects, assignments, and competing priorities.

Responsibilities

• Meet clients in regional PHUs or community locations to conduct needs assessments.
• Follow up with clients via calls and in-person visits to help achieve goals.
• Assist clients with social issues like homelessness, hunger, and employment.
• Maintain and update a directory of community resources across parishes in the region.
• Document each client encounter in detail and prepare reports for supervisors.

Skills

Analytical thinking

Time management

Project management

Education

Bachelor's degree

Associate's degree + 3 years experience

6 years professional experience

Advanced degree

Tools

Zoom

Teams

Microsoft Office

Outlook

Word

Excel

Job description

LSU New Orleans seeks a dedicated program coordinator to bridge Parish Health Units and community resources. You will meet clients in regional PHUs to assess needs and help them set achievable goals.

You will perform follow-up visits, assist with social issues such as homelessness and hunger, and help clients access Medical Assistance and SNAP. Strong organizational skills and healthcare/social services experience are essential.