Community Residential Program Lead — Mental Health Services

Residential Transitions, INC.

Maple Grove (MN)

Presencial

USD 28.000 - 40.000

Jornada completa

hace 8 horas

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Ventajas ofrecidas por este puesto de trabajo

Generous PTO: up to 80–168 hours per年

On-Demand Pay

Paid Holidays: 7 holidays + 1 floating

401(k) with company matching

Health Benefits: Medical, dental, and视

CEU courses and monthly trainings

Career Advancement Opportunities

Descripción de la vacante

Residential Transitions, Inc. in Maple Grove is seeking a Program Manager for a Community Residential Setting. You will oversee CRS programs, lead staff, ensure care plans, and handle administrative duties in a 24/7 DSP environment.

The role requires 4–6 years of related experience, degrees in social services, and the ability to pass background checks. Travel within the Metro Area is expected; compensation starts at $25/hour with full-time benefits.

Formación

4-6 years of combined education and/or experience.
Bachelor’s (4 year) Degree in Social Work, Human Services, or related field.
Associate’s (2 year) Degree in Social Work, Human Services, or related field.
Diploma (1 year) in Social Work, Human Services, or related field.
Full-time experience providing direct care services to persons with disabilities or persons 65+ under supervision.
Full-time experience supervising those providing direct care services to persons with disabilities or persons 65+ as an authorized staff person.
Ability to pass Department of Human Services background check.
Ability to pass BCA Criminal Background Check and Sexual Exploitation screen required by DHS.
Ability to pass screening required by Federal OIG.
Ability to organize and work independently.
Willingness to travel within the Metro Area with a valid driver’s license and insurance.
Person-centered approach aligned with RTI philosophy.
Ability to work with culturally diverse populations.

Responsabilidades

Provide daily leadership and oversight of the CRS program.
Ensure consistent, person-centered service delivery aligned with care plans and agency standards.
Maintain staffing coverage, schedules, and shift accountability.
Participate in on-call rotation and respond to emergencies after hours as required.
Monitor program safety, structure, and environmental standards.
Recruit, onboard, train, and supervise Mental Health Workers/Behavior Technicians.
Conduct regular supervision, coaching, and performance evaluations.
Ensure staff trained in behavioral supports, EUMR, medication administration, and 245D compliance.
Address performance concerns, attendance issues, and disciplinary matters with HR.
Promote teamwork, professionalism, and consistent practice.
Ensure proper implementation of Behavioral Support Plans, PSTPs, Safety Plans, and clinical recommendations.
Support staff in managing escalations, crises, and high-risk behaviors.
Review and follow up on behavioral incidents and EUMR events.
Coordinate with clinical teams, nursing staff, PSS, and external providers.
Monitor trends in behavior and develop proactive support strategies.
Ensure all documentation meets 245D, RTI, and licensing requirements.
Review MARs, BIRFs, GERs, T-Logs, and ISP documentation for accuracy and timeliness.
Serve as primary program liaison for guardians, case managers, counties, and support teams.
Participate in intake, annual, 45-day, and team meetings.
Address concerns and resolve issues collaboratively and professionally.
Advocate for individual needs while balancing safety and regulatory requirements.
Monitor program budgets, overtime, and staffing costs.
Approve timecards and scheduling changes.
Track supplies, equipment, and program needs.
Submit required reports and operational updates to leadership.