Community Relations & Donations Coordinator

Publix Super Markets; Lakeland (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Publix Super Markets is seeking an Administrative Support professional to review, recommend, and process donation requests from internal/external customers and non-profits. This role coordinates community events and serves as a central contact for the division, while assisting the CR manager with calendar management and reporting analysis.

The ideal candidate will have strong communication skills, experience in a customer-facing role, and proficiency in MS Office.

Qualifications

• High school diploma or equivalent.
• 1 year in a customer-facing role at a Publix store or customer service oriented place of business.
• Strong desire to serve others.
• Willing to travel occasionally and work overtime when necessary.
• Ability to communicate effectively with associates at all levels and with customers.
• Excellent verbal and written communication skills.
• Proficiency in Access, Word, Excel, Outlook and Powerpoint.
• Ability to create reports and graphs.
• Accurate typing skills (35–45 wpm).
• Ability to work independently and under deadlines in a high-volume environment.
• Strong organizational and confidentiality skills.

Responsibilities

• Review, recommend and process all donation requests from internal/external customers and non-profits.
• Coordinate resources to ensure approved requests are supported.
• Act as central contact for the division on community-focused events and opportunities.
• Assist the Community Relations manager with managing calendar, meetings, events, travel, etc.
• Research and provide initial analysis on reporting, gather data and create summaries to maximize department efficiency.

Education

AA/AS degree in Communications (Public Relations), English or Business

Bachelor-level communications

Tools

Access

Word

Excel

Outlook

PowerPoint

Job description

Publix Super Markets is seeking an Administrative Support professional to review, recommend, and process donation requests from internal/external customers and non-profits. This role coordinates community events and serves as a central contact for the division, while assisting the CR manager with calendar management and reporting analysis.

The ideal candidate will have strong communication skills, experience in a customer-facing role, and proficiency in MS Office.