Community Relations Advisor (Part-Time, On-Site)

Batavia Park District; Batavia (IL); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

IMRF eligibility

Employee Assistance Program (EAP)

PATH incentive program

Discounts on in-house programs

Job summary

Batavia Park District is seeking a Part Time Customer Relations Advisor to join our Finance team in Batavia, IL. The role handles front-desk inquiries, registrations, and payments, ensuring accuracy and a welcoming environment for patrons.

The position requires a high school diploma and at least one year of customer service/clerical experience, with proficiency in Microsoft Office, RecTrac, and Adobe. Canva experience is a plus for marketing support and communications.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service and clerical experience.
• Proficiency in Microsoft Office, RecTrac, and Adobe; Canva experience a plus.

Responsibilities

• Greet visitors and answer phones; direct inquiries to staff.
• Process registrations and payments via RecTrac.
• Notify customers about cancelled classes and refunds; manage waitlists.
• Update registration database and assist in program changes.
• Maintain welcoming guest area and assist with events as needed.

Skills

Customer service

Organization

Multitasking

Verbal communication

Education

High school diploma

Tools

RecTrac

Adobe

Canva

Job description

Batavia Park District is seeking a Part Time Customer Relations Advisor to join our Finance team in Batavia, IL. The role handles front-desk inquiries, registrations, and payments, ensuring accuracy and a welcoming environment for patrons.

The position requires a high school diploma and at least one year of customer service/clerical experience, with proficiency in Microsoft Office, RecTrac, and Adobe. Canva experience is a plus for marketing support and communications.