Community Aide & Office Support — Front Desk

City of Baltimore, Department of Planning; Baltimore (MD); On-site; USD 28,000 - 34,000; Full time

Job summary

The City of Baltimore’s Department of Recreation and Parks is seeking an Office Support, Community Aide (NCS) to join the HR Office. You will perform front desk coverage, handle inquiries, and support recruitment for permanent, seasonal, part-time, and contractual staff from 3001 East Drive, Baltimore, MD 21217.

Working hours are Monday–Friday, 8:30 am to 4:30 pm, with a one-hour unpaid lunch break. Responsibilities include answering phones, filing, data entry, and assisting with hiring

Qualifications

• High school diploma or GED required.
• 1 year of customer service and clerical experience required.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Answer telephones, respond to inquiries, and forward messages.
• Fill in at front desk as scheduled or needed.
• File personnel and general files.
• Assist with recruitment and hiring for various employee types.
• Enter or update data in spreadsheets and use office machines (copier, scanner, fax, computer).
• Order and maintain office supplies as needed.

Skills

Customer service

Clerical experience

Education

High school diploma or GED

Job description

The City of Baltimore’s Department of Recreation and Parks is seeking an Office Support, Community Aide (NCS) to join the HR Office. You will perform front desk coverage, handle inquiries, and support recruitment for permanent, seasonal, part-time, and contractual staff from 3001 East Drive, Baltimore, MD 21217.

Working hours are Monday–Friday, 8:30 am to 4:30 pm, with a one-hour unpaid lunch break. Responsibilities include answering phones, filing, data entry, and assisting with hiring