Director of Social Services_ 5164

BronxWorks; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

BronxWorks seeks a qualified professional to provide direct services to a diverse client population through the Pyramid Safe Haven program. The role includes maintaining case records, supervising staff, and coordinating with contract managers to meet funding requirements.

You will support program operations, assist in recruiting and training staff, and ensure compliance with policy and reporting deadlines. The program emphasizes Housing First and community outreach across multiple Bronx

Qualifications

• Master's degree in social work and LMSW certification or ability to obtain license within six months of hire.
• Minimum of two years social services experience.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

Responsibilities

• Provide direct services to a diverse client population.
• Maintain case records and statistics for program.
• Assist the program director in recruiting and training direct service staff.
• Administer personnel policies and procedures under the guidance of the program director.
• Hold monthly supervision meetings with staff supervised.
• Manage client census including intake and discharge management.
• Develop regular communication with contract managers for programs supervised and act as liaison with funding source.
• Ensure all programs meet contractual goals and reporting requirements.
• Monitor program progress and submit all required reports to funding sources, including government and private sources.
• Submit internal progress reports on a monthly basis, or more frequently as required.
• Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director and the Program Director.
• Monitor staff performance, including performing case reviews and structured observations.
• Participate in and encourage staff to become involved in agency events.
• Act as liaison with the community including the area community district.
• Perform additional duties as assigned by manager.

Skills

Oral communication

Written communication

Time management

Organizational skills

Education

Master's degree in social work

Tools

Microsoft Office

Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

The Pyramid Safe Haven is a 125-bed, low-barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC’s Street Homeless Outreach Teams. The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing.

Qualifications

• Master's degree in social work.
• LMSW certification or the ability to obtain license within six months of hire.
• A minimum of two years social services experience.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

Responsibilities

• Provide direct services to a diverse client population.
• Maintain case records and statistics for program.
• Assist the program director in recruiting and training direct service staff.
• Administer personnel policies and procedures under the guidance of the program director.
• Hold monthly supervision meetings with staff supervised.
• Manage client census including intake and discharge management.
• Develop regular communication with contract managers for programs supervised and act as liaison with funding source.
• Ensure all programs meet contractual goals and reporting requirements.
• Monitor program progress and submit all required reports to funding sources, including government and private sources.
• Submit internal progress reports on a monthly basis, or more frequently as required.
• Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director and the Program Director.
• Monitor staff performance, including performing case reviews and structured observations.
• Participate in and encourage staff to become involved in agency events.
• Act as liaison with the community including the area community district.
• Perform additional duties as assigned by manager.

Physical Requirements

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact [e-mail] #INHGH