Community Programs Office Manager

The Child Center of NY; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

The Child Center of NY is seeking an administrative professional to manage registration and intake for families and children, coordinate program information, and handle inquiries in a courteous, timely manner.

Proficiency in Microsoft Office and Google Docs, strong communication and organizational skills, and the ability to work independently are essential for success in this role within NYC locations.

Qualifications

• High School diploma or equivalency is required.
• Knowledge of clerical practices and procedures.
• Proficiency in Microsoft Office.
• Proficiency in Google Documents and Systems.
• Customer Service Skills.
• Compose responses to correspondents through email and phone.
• Strong leadership, collaborative and diplomacy skills.
• Excellent oral and written communication skills.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.

Responsibilities

• Performs registration/enrollment/intake of families and children for services.
• Coordinates and distributes program information.
• Handles customer inquiries and/or complaints in a courteous and timely manner.
• Maintains DYCD Online systems (i.e. inputting participant information, attendance, activity schedule, holiday programming schedules, etc.)
• Prepares and maintains student files.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.
• Performs other related duties as assigned.

Skills

Customer Service

Communication

Multitasking

Independent work

Education

High School diploma or equivalent

Tools

Microsoft Office

Google Docs

Job description

The Child Center of NY is seeking an administrative professional to manage registration and intake for families and children, coordinate program information, and handle inquiries in a courteous, timely manner.

Proficiency in Microsoft Office and Google Docs, strong communication and organizational skills, and the ability to work independently are essential for success in this role within NYC locations.