Community Philanthropy Manager, Direct Response, The Trevor Project

NATIONAL HEALTH COUNCIL; Northern (KY); Hybrid; USD 79,000 - 87,000; Full time

Job summary

The Trevor Project seeks a Community Philanthropy Manager, Direct Response, to lead integrated direct/digital fundraising campaigns across mail, email, SMS, and digital media. This remote role collaborates with philanthropy, operations, and marketing to align messaging and donor data management, with 3–5 years in direct response fundraising.

You will manage campaign execution, vendor relations, and testing programs, ensuring ethical practice and inclusive donor engagement within a nationwide

Qualifications

• 3–5 years of direct response marketing experience at an agency, nonprofit, or higher education institution.
• Proven track record as a fundraiser with individual gifts.
• Proficiency with direct marketing tests, controls, and fundraising appeals for digital and print.
• Experience using digital tools including email marketing and SMS/mobile platforms.
• Analytical with data segmentation and comfort with spreadsheets (Google Sheets/Microsoft Excel).

Responsibilities

• Manage all aspects of integrated direct/digital fundraising campaigns (direct mail, email, advertising, SEM, mobile, social).
• Lead campaign project management (Asana) from inception to stewardship pieces.
• Oversee vendor relationships (agency, printers, mail houses, etc.).
• Ensure fair, ethical, and inclusive business practices and donor data integrity.
• Collaborate with philanthropy, operations, and marketing teams to align messaging.

Skills

Direct response marketing

Fundraising campaigns

Data segmentation

Google tools familiarity

HTML emails / SMS messaging

Tools

MailChimp

SMS platforms

Salesforce

Google Docs/Sheets/Presentations

Job description

Community Philanthropy Manager, Direct Response, The Trevor Project

Location: This role will be remote in the continental United States, Alaska, or Hawaii

Reports to: Vice President of Community Philanthropy

Wage Category: $79,040- $87,360

This role is responsible for providing direction and operational support for The Trevor Project’s annual integrated direct/digital fundraising campaign strategy as well as serving as the point of contact for the organization’s fundraising agency/vendor(s) of record. You will have primary responsibility for the implementation of all integrated direct/digital fundraising plans and have oversight and project management responsibility for all direct & digital appeals. You’ll work closely with the Individual Philanthropy, Development Operations, and the Marketing, Communications & Content Teams – ensuring alignment with organizational messages, supporting donor data management, and executing complex fundraising campaigns.

Principal Duties And Responsibilities

• Be responsible for managing all aspects of Community Philanthropy’s integrated fundraising campaigns, to include direct mail, email appeals, advertising, search engine marketing, mobile fundraising, and social media fundraising
• Create effective segmentation strategies that employ integrated direct/digital best practices and improve donor participation and engagement
• Leads the project management (through Asana) of integrated direct/digital fundraising campaigns to produce cultivation, solicitation, and stewardship pieces including direct mail pieces, letters, emails, web, and other media pieces
• Manage projects with vendors including direct marketing agency, printers, mail house, merge purge, etc.
• Demonstrate fair, ethical, and equitable business practices
• Learn eagerly, share knowledge appropriately, and improve continuously
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of diversity, inclusion, and belonging
• Other relevant duties and responsibilities as assigned

Qualifications

• Previous direct response marketing experience at an agency, nonprofit, or higher education institution. At least 3-5 years experience in this area.
• You have deep knowledge of both the art and science of direct response marketing and a proven track record as a fundraiser with individual gifts.
• Proficiency in:
  • Direct marketing best practices including A/B testing; developing solid fundraising tests and controls and writing and editing fundraising appeals, for digital and print.
  • Prior experience using digital tools including email marketing and SMS/mobile giving platforms
  • Analytical with a high level of confidence working with data and developing data segmentation
  • Familiarity with using the Google platform including Google Docs, Sheets, and Presentations.
  • Keen understanding of the importance of data in direct marketing. Comfortable and swift with using Google Sheets and Microsoft Excel.
  • You have a strong facility with fundraising software (Salesforce preferred) and a broad understanding of donor acquisition, retention, digital giving, and moves management.
  • You have used and can develop HTML/emails and SMS messages in various platforms such as MailChimp and texting platforms.
• Proficiency in spoken and written English