Community Philanthropy Manager, Direct Response

Lever, Inc.; Oregon; On-site; USD 79,000 - 87,000; Full time

Job summary

The Trevor Project is seeking a Community Philanthropy Manager (Direct Response) to drive the organization’s integrated direct/digital fundraising campaigns. Remote within the continental US, Alaska, or Hawaii, you will oversee campaigns, collaborate with teams, and ensure donor data is managed effectively, while guiding agency partners.

You will lead segmentation, test strategies, and runs campaigns across direct mail, email, advertising, and mobile fundraising, ensuring ethical practices and

Qualifications

• Previous direct response marketing experience at an agency, nonprofit, or higher education institution. 3-5 years experience.
• Deep knowledge of both the art and science of direct response marketing and a proven track record as a fundraiser with individual gifts.
• Proficiency in direct marketing best practices including A/B testing; using digital tools including email marketing and SMS platforms; data segmentation; familiarity with Google Docs/Sheets/Presentations; and fundraising software (Salesforce).

Responsibilities

• Manage all aspects of Community Philanthropy’s integrated fundraising campaigns (direct mail, email, advertising, SEM, mobile, social).
• Create segmentation strategies to improve donor participation and engagement.
• Lead project management of campaigns using Asana to produce cultivation, solicitation, and stewardship pieces.
• Manage projects with vendors including agencies, printers, mail houses, and data purges.
• Demonstrate fair, ethical, and equitable business practices.
• Collaborate with teams to align messaging and donor data management.
• Demonstrate planning and problem-solving skills under tight timelines.
• Communicate effectively with team members and stakeholders.
• Maintain attention to detail and accuracy in all work.
• Foster diversity, inclusion, and belonging.

Skills

Direct mail

Email fundraising

Digital marketing

Project management

Vendor management

Data segmentation

Salesforce

HTML emails

SMS campaigns

Google Sheets

English proficiency

Tools

MailChimp

Asana

Salesforce

Job description

Role: Community Philanthropy Manager, Direct Response
Location: This role will be remote in the continental United States, Alaska, or Hawaii
Reports to: Vice President of Community Philanthropy
Classification: Exempt Full Time
Union Role? Yes
Starting Salary Range: $79,040- $87,360

Summary:
This role is responsible for providing direction and operational support for The Trevor Project’s annual integrated direct/digital fundraising campaign strategy as well as serving as the point of contact for the organization’s fundraising agency/vendor(s) of record. You will have primary responsibility for the implementation of all integrated direct/digital fundraising plans and have oversight and project management responsibility for all direct & digital appeals. You’ll work closely with the Individual Philanthropy, Development Operations, and the Marketing, Communications & Content Teams - ensuring alignment with organizational messages, supporting donor data management, and executing complex fundraising campaigns.

Roles and Responsibilities:

• Be responsible for managing all aspects of Community Philanthropy’s integrated fundraising campaigns, to include direct mail, email appeals, advertising, search engine marketing, mobile fundraising, and social media fundraising

• Create effective segmentation strategies that employ integrated direct/digital best practices and improve donor participation and engagement

• Leads the project management (through Asana) of integrated direct/digital fundraising campaigns to produce cultivation, solicitation, and stewardship pieces including direct mail pieces, letters, emails, web, and other media pieces

• Manage projects with vendors including direct marketing agency, printers, mail house, merge purge, etc.

• Demonstrate fair, ethical, and equitable business practices

• Learn eagerly, share knowledge appropriately, and improve continuously

• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines

• Work, communicate, and collaborate effectively with others

• Demonstrate attention to detail and accuracy in all work

• Demonstrate a commitment to fostering and maintaining an environment of diversity, inclusion, and belonging

• Other relevant duties and responsibilities as assigned

Minimum Qualifications:

• Previous direct response marketing experience at an agency, nonprofit, or higher education institution. At least 3-5 years experience in this area.

• You have deep knowledge of both the art and science of direct response marketing and a proven track record as a fundraiser with individual gifts.

• Proficiency in:

  • Proficiency in:

    • Direct marketing best practices including A/B testing; developing solid fundraising tests and controls and writing and editing fundraising appeals, for digital and print.

    • Prior experience using digital tools including email marketing and SMS/mobile giving platforms

    • Analytical with a high level of confidence working with data and developing data segmentation

    • Familiarity with using the Google platform including Google Docs, Sheets, and Presentations.

    • Keen understanding of the importance of data in direct marketing. Comfortable and swift with using Google Sheets and Microsoft Excel.

    • You have a strong facility with fundraising software (Salesforce preferred) and a broad understanding of donor acquisition, retention, digital giving, and moves management.

    • You have used and can develop HTML/emails and SMS messages in various platforms such as MailChimp and texting platforms.

• Proficiency in spoken and written English