Community Personal Banker: Build Solutions for Clients

Devon-Bank; Chicago (IL); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision coverage

Life Insurance

Disability Insurance

401(k) with employer match

Voluntary benefits

Job summary

Devon Bank in the Chicago area seeks a full-time Personal Banker to build strong customer relationships by providing personalized banking solutions, opening and servicing accounts, and pursuing opportunities that support customers’ goals.

You will deliver high-quality, customer-focused service across teller and ITM functions, meet sales targets, and refer customers to internal partners for mortgage, wealth, and treasury services while adhering to all bank policies and compliance requirements.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of Personal Banking experience; Teller experience is a plus.
• Strong computer skills including Word, Excel, PowerPoint, Outlook.
• Strong verbal and written communication skills.
• Exceptional customer service and ability to meet sales objectives.
• Team player and professional presentation.

Responsibilities

• Deliver high-quality, customer-focused banking service to individuals and communities.
• Provide operational support across teller, ITM, and safe deposit functions as needed.
• Meet Bank sales goals and expectations within the Bank’s Sales culture.
• Analyze customer requests to uncover financial goals and recommend suitable products or services.
• Open and close consumer accounts, update account details and safe deposit accounts.
• Identify and refer customers to internal partners for mortgage, commercial, wealth management, and treasury services.
• Adhere to bank policies, CIP procedures, and compliance regulations to minimize risk.
• Balance cash drawer with accuracy.
• Provide dual control for opening/closing Safe Deposit and Cash Vault.
• Respond to customer inquiries by phone and email; assist with voicemail and updates.
• Participate in bank-sponsored events and complete online training on time.

Skills

Customer service

Sales

Communication

Teamwork

Computer skills

Education

High School Diploma

Tools

Word

Excel

PowerPoint

Outlook

Job description

Devon Bank in the Chicago area seeks a full-time Personal Banker to build strong customer relationships by providing personalized banking solutions, opening and servicing accounts, and pursuing opportunities that support customers’ goals.

You will deliver high-quality, customer-focused service across teller and ITM functions, meet sales targets, and refer customers to internal partners for mortgage, wealth, and treasury services while adhering to all bank policies and compliance requirements.