Relationship Banker: Grow Client Relationships & Services

Wintrust Financial Corporation; Frankfort (IL); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

401(k) with company match

Flexible Spending Account (FSA)

Employee stock purchase plan

Critical illness insurance

Accident insurance

Transportation benefits

Banking benefits

Pet insurance

Employee Assistance Program

Job summary

Wintrust Financial Corporation in Chicago is seeking a full-time Relationship Banker to grow client relationships, support daily banking operations, and connect customers with specialized experts across Mortgage, Wealth Management, and other lines.

The role emphasizes welcoming customers in the lobby or drive-thru, opening and maintaining accounts, detecting potential fraud, and assisting with digital banking products; prior experience in customer service and basic computer skills are required.

Qualifications

• 1–3 years of experience in customer service, financial service, or sales.
• High school diploma or GED (required).
• Intermediate computer skills.
• Ability to lift up to 50lbs.

Responsibilities

• Build and maintain strong customer relationships and identify their financial needs.
• Recommend products and services that align with customers’ goals.
• Collaborate with Mortgage, Wealth Management, and other business partners to connect customers with specialized experts.
• Manage teller drawer and serve customers in the lobby/drive‑up.
• Open and maintain accounts, including digital products.
• Detect potential fraud and other risks.
• Perform bank opening/closing duties as required by the shift schedule.
• Support community and bank events.

Skills

Customer service

Computer skills

Education

High school diploma or GED

Job description

Wintrust Financial Corporation in Chicago is seeking a full-time Relationship Banker to grow client relationships, support daily banking operations, and connect customers with specialized experts across Mortgage, Wealth Management, and other lines.

The role emphasizes welcoming customers in the lobby or drive-thru, opening and maintaining accounts, detecting potential fraud, and assisting with digital banking products; prior experience in customer service and basic computer skills are required.