Community Partnerships Specialist - Referrals & Growth

Smile Doctors; Sicklerville (NJ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Smile Doctors in New Jersey is seeking a Community Relations Representative to build and nurture relationships with dentists, schools, and community partners to drive referrals to orthodontic offices.

You’ll collaborate with clinic teams to grow referrals and patient exams, manage local marketing budgets, and co-host events with community organizations, while tracking outcomes in the CRM. A strong communicator with organizational skills will thrive in this role.

Qualifications

• High School Diploma or equivalent required.
• One year in B2B or direct-to-consumer sales, field marketing, or related field emphasizing referrals.
• Internal: Six months with Smile Doctors or affiliated practice.
• Intermediate knowledge of Microsoft Office products and applications.
• Intermediate knowledge of sales or business management software.

Responsibilities

• Build and maintain lasting relationships with local dentists, dental offices, healthcare professionals, schools, churches, government agencies, and community businesses to foster a robust referral network.
• Collaborate with clinic teams to drive referrals and new patient exams to impact net production revenue.
• Partner with Regional Manager to create and implement marketing strategies focused on referrals.
• Develop, manage, and track local marketing budgets for each team/location.
• Host joint events and co-marketing initiatives with local organizations.
• Participate in community events, health fairs, and school programs to boost brand awareness and referrals.
• Support clinics with grand openings and other promotional activities to attract new patients.
• Manage local marketing campaigns, track effectiveness, and adjust strategies accordingly.
• Monitor competitive trends in dentistry and community outreach to keep referrals thriving.
• Maintain accurate CRM records of referral activity, engagement, and events.
• Report on performance metrics such as referrals and new patient exams.
• Assist clinics with marketing materials and branded items; distribute merchandise for events.

Skills

Written communication

Oral communication

Problem-solving

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Sales software

Job description

Smile Doctors in New Jersey is seeking a Community Relations Representative to build and nurture relationships with dentists, schools, and community partners to drive referrals to orthodontic offices.

You’ll collaborate with clinic teams to grow referrals and patient exams, manage local marketing budgets, and co-host events with community organizations, while tracking outcomes in the CRM. A strong communicator with organizational skills will thrive in this role.