Community Outreach Specialist - Springfield

Family Guidance Centers, Inc.; Springfield (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

401k plan

Paid holidays

PTO

Job summary

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, operates a mobile medication unit in Springfield, IL, providing initial assessments and medication delivery.

This role emphasizes outreach to vulnerable populations, coordination of transportation, and engagement in treatment. The position requires a HS diploma and prefers an Associate degree, with bilingual Spanish/English as a plus.

Qualifications

• HS diploma or equivalent; Associate degree preferred.
• Experience in behavioral health and community outreach.
• Substance use harm reduction and medication-assisted treatment experience preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Support patients on the mobile medication unit, including initial assessments and arranging transportation.
• Deliver medications on the mobile unit to patients enrolled in treatment.
• Conduct outreach to people who use drugs, those experiencing homelessness, and community members.
• Oversee services on the Mobile Van and complete GPRA data collection.
• Document all services in patient records in accordance with IL.DASA, Federal, and FGC standards.
• Maintain professionalism when interacting with patients, staff, outside professionals, and collaterals; participate in supervision and continuing education.

Skills

Communication skills

Bilingual English/Spanish

Community outreach

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Driver's license

Job description

Job Description

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.

Essential Duties

• Supporting patients accessing care on FGC's mobile medication unit in [Springfield], including conducting initial assessments, arranging transportation, and ensuring ongoing engagement in treatment at a community-based provider.
• Delivering medications on the mobile unit to patients already enrolled in treatment services.
• Conducting outreach to people who use drugs, individuals experiencing homelessness, and community members.
• Overseeing and supporting services delivered on FGC's Mobile Van, including completing the Government Performance Results Act (GPRA) data collection instrument.
• Providing positive customer service that promotes quality patient outcomes, and documenting all services in the individual patient record in a timely manner and in accordance with IL.DASA, Federal, and FGC standards.
• Demonstrating professionalism when interacting with patients, staff, outside professionals, and collaterals; participating in supervision with the Program Manager and engaging in continuing education activities related to care management and maintenance of relevant certification or licensure.
• Describing FGC programs, services, and eligibility requirements in clear, accessible language to individuals struggling with opioid or alcohol addiction, those at risk of overdose, and their family members or friends, and assisting them in obtaining immediate access to treatment.

Schedule: Must work a minimum of 40 hours per week, Monday-Friday 7am-3:30pm. Hours may vary based on program needs of the agency and flexibility is required.

Start Date: ASAP

Pay Rate: $20 - $21/hr.

Location: Stanton 2924 Stanton St. Springfield IL 62703

Family Guidance Centers, Inc. is a drug-free workplace. Pre-employment drug testing includes marijuana/THC.

This position requires DCFS background clearance.

Family Guidance Centers, Inc. is an Equal Opportunity Employer

Family Guidance Centers, Inc is a Drug Free Environment, an Equal Opportunity Employer.

Required Experience

Education and/or Experience: High School Diploma or equivalent. Associate's degree preferred. Experience in behavioral health, community health outreach, substance use harm reduction, withdrawal management programs, medication-assisted treatment, and/or community relations required. Certification as a Recovery Support Specialist or education as a Community Health Worker preferred. Bilingual in Spanish and English preferred.

Certificates, Licenses, Registrations

Current driver's license and vehicle insurance.

Benefits

Our organization provides a comprehensive benefit package for full time employment that includes health insurance, dental, vision, life insurance and a 401k pension plan. Vacation, sick and personal days with paid holidays off are included in our PTO compensation package.

Keyword: Community Outreach Worker