Community Outreach Specialist: Empower Patient Journeys

Upward Health; Payson (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

A healthcare organization in Payson, Arizona, is seeking a Community Outreach Specialist to enhance community presence and engage potential patients. The role involves educating individuals about services offered and facilitating their enrollment through effective communication. Candidates must demonstrate strong interpersonal skills, adapt outreach strategies, and manage a personal caseload independently. This is a vital role that contributes to improving patient health outcomes through in-home care support and collaboration with a dedicated team.

Qualifications

• Ability to build trust and rapport quickly with potential patients.
• Demonstrates resilience in overcoming objections.
• Effectively collaborates with team members in outreach efforts.

Responsibilities

• Educates patients about Upward Health’s offerings and engages them in conversation.
• Manages a personal caseload, primarily through phone outreach.
• Facilitates enrollment into Upward Health programs.

Skills

Strong verbal communication and persuasive abilities

Excellent interpersonal skills

Strong organizational and multitasking skills

Self-motivated

Comfortable in fast-paced environments

Proficient in using computer systems

Flexible and adaptable outreach methods

Fluency in English

Spanish proficiency (a plus)

Job description

A healthcare organization in Payson, Arizona, is seeking a Community Outreach Specialist to enhance community presence and engage potential patients. The role involves educating individuals about services offered and facilitating their enrollment through effective communication. Candidates must demonstrate strong interpersonal skills, adapt outreach strategies, and manage a personal caseload independently. This is a vital role that contributes to improving patient health outcomes through in-home care support and collaboration with a dedicated team.