Community Outreach Representative

Phpmcs; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Phpmcs is seeking a Community Outreach Representative responsible for engaging Medicare seniors to promote patient growth within the community. This role requires excellent communication skills and the ability to develop relationships with healthcare and community partners.

The successful candidate will work closely with local clinics and deliver educational presentations. Flexibility with a hybrid schedule (50% field and 50% home office) is essential.

Qualifications

• Bachelor’s degree required or equivalent work experience.
• At least two years in the healthcare sector.
• Experience with Medicare is a plus.

Responsibilities

• Engage local community for patient growth.
• Deliver educational presentations to patients.
• Manage leads through CRM systems.

Skills

Communication skills

PowerPoint proficiency

Experience in healthcare

Excel proficiency

Education

Bachelor’s degree in business, sales, marketing

Job description

The Community Outreach Representative is responsible for engaging Medicare seniors to create organic patient growth in the local communities. The role reports to the local Outreach Community Manager.

Responsibilities

• Work closely with local community partners and clinics to ensure seniors have access to value‑based preventive primary care.
• Deliver and coordinate educational presentations to existing and prospective patients.
• Create and maintain working relationships with referral sources.
• Attend lead‑generating events in the community and at our clinics.
• Engage potential members through phone, text, and email.
• Manage and report on leads through CRM or other systems.
• Collaborate with health‑plan partners to coordinate care.
• Develop and maintain local broker relationships.
• Coordinate with marketing to promote events.
• Conduct prospective patient tours in partnership with operations.
• Build relationships with other community partners, such as non‑profits, to acquire new patients.
• Collaborate with operations and clinic staff to coordinate services/events for prospective patients.
• Collaborate with the broker and local health‑plan community to increase awareness and patient enrollment.
• Collaborate with marketing to engage in social media and content development.
• Hybrid schedule: 50% field, 50% home office.
• Convert prospective patients to enrolled/active patients with booked visits and assigned PCP.

Qualifications

• Bachelor’s degree in business, sales, marketing or equivalent work experience.
• At least two years of experience working in the healthcare sector.
• At least one year with Medicare; Value‑Based Care experience is a plus.
• Experience working in a quota‑based compensation model.
• Proficiency with PowerPoint and presentation skills.
• Experience with reporting and tracking through Excel.
• Excellent written and verbal communication skills.