Community Outreach & Marketing Coordinator

Lewis University; Romeoville (IL); On-site; USD 38,000 - 47,000; Full time

Job summary

Lewis University in Romeoville, IL seeks a Community Outreach & Marketing Coordinator to support Workforce Development recruitment, community engagement, marketing campaigns, and stakeholder outreach. This entry-level role assists with social media, events, data management, and administrative tasks.

The ideal candidate has an associate degree (bachelor's preferred) and about one year in customer service or marketing, with strong written and verbal communication, MS Office proficiency, and the

Qualifications

• Associate degree required; bachelor’s degree in marketing, Communications, Business, Public Relations, Education, or a related field preferred.
• One year of experience in customer service, community engagement, marketing, communications, administrative support, or related activities preferred.
• Internship, student employment, volunteer, or equivalent experience may be considered.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience using social media platforms for communication and engagement.
• Data management and recordkeeping experience.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Model the University Mission through dedicated job performance and service excellence.
• Develop and maintain relationships with employers, community organizations, and stakeholders.
• Represent Workforce Development programs at recruitment events and outreach activities.
• Support marketing campaigns, social media content, newsletters, and promotional materials.
• Coordinate recruitment events, registrations, materials, and logistics.
• Enter, verify, and update program and participant information; track outreach activities and metrics.

Skills

Verbal communication

Written communication

Customer service

Relationship-building

Microsoft Office

Data management

Time management

Team collaboration

Attention to detail

Education

Associate degree

Bachelor’s degree preferred

Tools

CRM systems

Canva

Social media management tools

Job description

Community Outreach & Marketing Coordinator

Position Title Community Outreach & Marketing Coordinator

Position Status

Position Status Full-Time

Budget Summary

Base Pay

Base Pay $45,000

Position Summary Information

Job Description Summary

The Community Outreach & Marketing Coordinator supports Workforce Development program recruitment, community engagement, marketing initiatives, and stakeholder outreach. This entry-level position is responsible for assisting with marketing campaigns, social media communications, event coordination, relationship-building activities, and data management. The coordinator also provides limited support or administrative and documentation functions during peak operational periods.

Responsibilities

Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration, and active support of the University’s Mission in Catholic and Lasallian higher education.

Community Outreach

• Assist in developing and maintaining relationships with employers, community organizations, workforce partners, educational institutions, and other stakeholders.


• Represent Workforce Development programs at recruitment events, job fairs, community meetings, and outreach activities.


• Support efforts to increase awareness of workforce training programs and services.


• Participate in community engagement initiatives and promotional activities.

Marketing and Communications

• Assist in developing and implementing marketing and communication campaigns.


• Create and distribute content for social media, email communications, newsletters, and promotional materials.


• Capture and share participant success stories, program highlights, and workforce impact stories.


• Monitor social media engagement and assist with maintaining the department’s online presence.


• Support branding and promotional efforts for Workforce Development programs.

Event Coordination

• Assist with planning and coordinating recruitment events, community outreach activities, workshops, and employer engagement events.


• Coordinate registrations, event communications, materials, and logistical arrangements.


• Support on-site event operations and participant engagement.


• Collect event feedback and assist with event evaluations.


• Maintain accurate outreach, marketing, participant, and stakeholder databases.


• Enter, verify, and update program, participant, employer, and event information.


• Track outreach activities, event attendance, and marketing metrics.


• Assist in preparing reports on marketing campaigns, outreach efforts, and participant engagement.

Support Services Assistance

• Provide support with documentation processing.


• Assist with the distribution of certificates, reports, and training materials when needed.


• Support administrative projects and special assignments assigned.


• Performs other related duties as assigned

Minimum Qualifications

Education

• Associate degree required; bachelor’s degree in marketing, Communications, Business, Public Relations, Education, or a related field preferred.

Experience

• One year of experience in customer service, community engagement, marketing, communications, administrative support, or related activities preferred.


• Internship, student employment, volunteer, or equivalent experience may be considered.

Knowledge, Skills, and Abilities

• Strong verbal and written communication skills.


• Customer service and relationship-building skills.


• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.


• Strong organizational and time management skills.


• Experience using social media platforms for communication and engagement.


• Data management skills, including data entry, database maintenance, record management, reporting, and quality control.


• Ability to analyze and organize information from multiple sources.


• Attention to detail and accuracy.


• Ability to manage multiple projects and deadlines.


• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• Experience with social media management, Canva, email marketing, CRM systems, or database management.


• Workforce development, higher education, nonprofit, or community-based experience.


• Bilingual English/Spanish preferred.

Work hours

Full-time

Posting Number

Posting Number S01790

Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume

Optional Documents

• Cover Letter


• Transcripts

MAIN CAMPUS
One University Parkway
Romeoville, IL 60446-2200
[phone]
[phone]