Coordinator, Basic Needs and Community Outreach Marquette University

Ourlivesmadison; Milwaukee (WI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Marquette University in Milwaukee, WI seeks a Coordinator of Student Basic Needs and Community Outreach to manage Iggy’s Market and day-to-day operations of the basic needs hub, advancing access to essential resources for students.

You will develop programs, cultivate community partnerships, supervise student employees, and coordinate transportation, food recovery, and outreach efforts to support student belonging and success.

Qualifications

• Bachelor’s degree in Student Affairs, Nonprofit Leadership, Sociology, Public Health, or related field.
• At least 1 year of experience in higher education, student affairs, or nonprofit settings.
• Experience coordinating programs, events, and outreach, and supervising student staff or volunteers.

Responsibilities

• Coordinate operations for Iggy’s Market and basic needs hub.
• Develop and implement outreach strategies and partnerships.
• Supervise student employees and volunteers; manage scheduling and training.
• Coordinate community service and transportation logistics.
• Monitor program data, prepare reports, and assist budgeting/purchasing.
• Develop promotional materials and communications for programs.

Skills

Program coordination

Student engagement

Community outreach

Supervision

Data analysis

Budgeting

Communication

Microsoft Office

Education

Bachelor’s degree in related field

Master’s degree preferred

Tools

Microsoft Office

Databases

Online forms

Assessment tools

Student engagement software

CMS

Job description

Position Title

Coordinator, Basic Needs and Community Outreach

State

WI

Employment Status

Full Time

Position Status

Regular

Position Type

Staff

Job Family

Student Engagement and Program Development

# Hours Per Week

37.5

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package includingmedical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!For more information, please view ourTotal Rewards guide.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

Reporting to the Assistant Director of the Arrupe Center for Community Service and Social Responsibility, the Coordinator of Student Basic Needs and Community Outreach manages student basic needs initiatives, including coordination and implementation of the day-to-day operations of Iggy’s Market, the university’s basic needs hub. The position develops and implements programs, outreach strategies, and partnerships that support student well-being, belonging, and success while advancing the university’s commitment to community engagement and social responsibility. Working collaboratively with students, campus partners, and community organizations, the coordinator enhances access to essential resources and meaningful opportunities for service and engagement.

Duties and Responsibilities

• Program Coordination & Operations:Support daily operations and assessment of Iggy’s Market, Marquette’s basic needs hub, and related initiatives. Supports events and programming, such as food drives, donations, food recovery efforts, and student access. Develops and implements initiatives that address food insecurity and support student persistence, retention, and success. Serve as a primary resource for students experiencing food insecurity and other basic needs challenges, ensuring confidentiality and student-centered care.
• Community Outreach, Partnerships & Resource Development:Develop and maintain relationships with community organizations, food banks, local businesses, alumni, and campus departments to support students’ basic needs and community engagement. Coordinate food recovery initiatives, monthly donation drives, and resource collection efforts (including Move Out for Hunger) that expand support for students experiencing basic needs insecurity. Develop and implement outreach strategies, educational programs, workshops, presentations, and awareness campaigns that promote available resources, reduce stigma, and increase student utilization of services.
• Supervision: Responsible for the supervision of student employees, which includes but is not limited to hiring, training, disciplinary actions, ending the student’s assignment, etc. Provides directions to volunteers by recruiting, hiring, training, scheduling, evaluating, and developing volunteers. Fosters leadership development, accountability, and exceptional customer service while ensuring efficient program operations.
• Community Programming & Transportation Operations:Coordinates and supports community service, civic engagement, and social responsibility initiatives sponsored by the Arrupe Center, including campus-wide service events, volunteer opportunities, and community partner engagements. Oversee the Center’s community service van fleet, including scheduling, driver compliance, maintenance coordination, risk management procedures, collaboration with university partners, and supporting transportation logistics.
• Budgets, Analysis & Reporting:Collects and analyzes program data, prepares reports, monitors participation and results, using assessment findings to inform continuous improvements and future planning decisions. Assists with budgeting and purchasing, overseeing inventory, and ordering supplies as needed. Oversee donations and in-kind contributions.
• Marketing & Communication:Develops promotional materials, website content, social media communications, student-facing newsletters, and impacts stories that highlight program outcomes, student engagement, and opportunities for involvement and support.
• Division Support & Advocacy:Collaborates and partners within the division, contributing to planning and implementing initiatives. Contributes to the division’s strategic plan outcomes. Represents the division through participation in university-wide committees and workgroups. Serves as a university conduct administrator when needed.

Required Knowledge, Skills and Abilities

• Bachelor’s degree in Student Affairs, Nonprofit Leadership, Sociology, Social Work, Public Health, Human Services, Community Development, Education, Urban Studies, or related field
• A minimum of one year of experience.
• Experience working in higher education, student affairs, community engagement, basic needs initiatives, nonprofit organizations, or related settings.
• Demonstrated ability to support and advise students, develop educational programs and outreach initiatives, and foster student engagement, well-being, leadership, and social responsibility.
• Proven ability to work independently, exercise sound judgment, and manage multiple priorities while operating within university policies, procedures, and program guidelines.
• Strong organizational, interpersonal, and communication skills, with the ability to coordinate complex operations, manage projects, supervise student employees and volunteers, and meet multiple deadlines with accuracy and attention to detail.
• Experience building collaborative relationships with community-based organizations, campus partners, and diverse stakeholders to advance shared goals and student success.
• Ability to collect, track, analyze, and report program data to assess outcomes and inform decision-making. Proficiency with Microsoft Office applications, databases, online forms, assessment tools, and student engagement software.
• Demonstrated ability to coordinate programs, events, and outreach efforts, including occasional evening and weekend commitments to support student needs and community engagement activities.
• Commitment to fostering an inclusive and welcoming campus environment that supports student belonging, well-being, and success, and willingness to actively support the mission and values of Marquette University as a Catholic, Jesuit institution.

Preferred Knowledge, Skills and Abilities

• Master’s degree in Student Affairs, Nonprofit Leadership, Sociology, Social Work, Public Health, Human Services, Community Development, Education, Urban Studies, or related field
• Ability to drive community service vehicles by having an active driver’s license in good standing.
• FoodSafe certification.
• Experience managing website content, digital communications, or content management systems (CMS).
• Experience with survey, assessment, and data collection platforms such as Qualtrics.
• Experience developing marketing, outreach, or educational materials using digital communication tools.
• Spanish language proficiency or the ability to communicate effectively with multilingual populations.