Community Outreach & Marketing Coordinator

Northlake Behavioral Health; Mandeville (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Ness Center is seeking a Community Outreach Coordinator to develop and manage community engagement, marketing, and outreach initiatives that support organizational goals. This role builds relationships with referral sources, healthcare providers, and community partners to increase awareness, strengthen partnerships, and expand service line reach.

The Coordinator plans and executes community events, educational programs, and outreach campaigns while using data and analytics to measure

Qualifications

• Bachelor’s degree in marketing, communications, public relations, healthcare administration, business, sales, or related field or equivalent experience.
• 2–4 years in community outreach, healthcare marketing, public relations, nonprofit engagement, or field sales in a healthcare-related industry.

Responsibilities

• Develop and implement outreach and marketing strategies
• Build and maintain relationships with community partners and referral sources
• Plan and coordinate community events, health fairs, and educational programs
• Support creation of marketing and educational materials and digital content
• Track outreach performance and key metrics using CRM and reporting tools
• Analyze referral trends and community needs to improve engagement strategies
• Collaborate with internal teams to support organizational goals

Skills

Communication

Relationship building

Data analysis

CRM experience

Marketing knowledge

Education

Bachelor’s degree in marketing/comms/PR/healthcare admin/business

Tools

CRM systems

Data tracking tools

Job description

Position: Community Outreach & Marketing Coordinator

Location: The Ness Center

Status: Full Time, Exempt

Job Summary:

The Ness Center is seeking a Community Outreach Coordinator to develop and manage community engagement, marketing, and outreach initiatives that support organizational goals. This role builds relationships with referral sources, healthcare providers, and community partners to increase awareness, strengthen partnerships, and expand service line reach. The Coordinator plans and executes community events, educational programs, and outreach campaigns while using data and analytics to measure effectiveness and guide strategy. This position also supports marketing content development, represents the organization at community events when designated, and collaborates across departments to ensure alignment with organizational priorities.

Key Responsibilities:

• Develop and implement outreach and marketing strategies
• Build and maintain relationships with community partners and referral sources
• Plan and coordinate community events, health fairs, and educational programs
• Support creation of marketing and educational materials and digital content
• Track outreach performance and key metrics using CRM and reporting tools
• Analyze referral trends and community needs to improve engagement strategies
• Collaborate with internal teams to support organizational goals

Qualifications:

• Bachelor’s degree in marketing, communications, public relations, healthcare administration, business, sales, or related field OR equivalent experience
• Minimum 2 to 4 years of experience in one or more of the following: community outreach, healthcare marketing, public relations, non-profit engagement, or field sales in a healthcare related industry (including pharmaceutical, medical device, or similar territory based sales)
• Experience building and maintaining professional relationships with external partners, providers, or referral sources
• Experience coordinating events, outreach programs, or territory based sales activities
• Experience using CRM systems or data tracking tools preferred
• Strong communication, presentation, and relationship building skills
• Ability to analyze data and apply insights to improve outreach performance

Preferred Skills:

• Knowledge of healthcare outreach and community engagement practices
• Experience developing marketing or educational materials
• Cultural competency and ability to engage diverse populations

About the Role:

This position plays a key role in expanding community awareness, strengthening partnerships, and supporting growth through strategic outreach and engagement efforts.

The Ness Center is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment; free from discrimination based on race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.