Outreach and Marketing Coordinator

SeattleNTC; Seattle (WA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working conditions

Opportunities for professional development

Job summary

A leading mental health practice in Seattle seeks a Marketing and Outreach Coordinator to enhance community awareness and strengthen referral relationships. This position blends strategic marketing with outreach efforts, focusing on educating individuals and healthcare organizations. The ideal candidate balances a data-driven mindset with strong interpersonal skills, helping to create partnerships and execute effective marketing campaigns across various channels. This hybrid role requires occasional attendance at events outside standard hours.

Qualifications

• Bachelor’s degree in Marketing, Communications, or Public Relations or equivalent experience.
• 3+ years of experience in marketing or outreach.
• Strong communication skills essential for relationship-building.

Responsibilities

• Build and maintain referral relationships with healthcare providers.
• Plan and participate in outreach meetings and community events.
• Support marketing campaigns through content creation.

Skills

Interpersonal skills

Project management

Communication

CRM platforms usage

Microsoft Office Suite proficiency

Education

Bachelor's degree in Marketing or related field

Tools

Salesforce

HubSpot

Job description

Seattle Neuropsychiatric Treatment Center (SeattleNTC) is a physician-owned and operated mental health practice that has served the Pacific Northwest for over 16 years. As a physician-owned facility, our collaborative environment allows us to pull on the strengths and expertise of each of our psychiatrists to find the best path forward for every one of our patients.

Our doctors are leading specialists in the field of treatment-resistant depression, bipolar disorder, OCD and other conditions. We’re unique among our competitors offering the most effective, evidence-based, cutting-edge treatments available including transcranial magnetic stimulation (TMS), Electroconvulsive Therapy (ECT), and Spravato (Esketamine), Vagus Nerve Stimulation (VNS) and Deep Brain Stimulation (DBS).

JOB TITLE: Marketing and Outreach Coordinator

The Marketing & Outreach Coordinator plays a critical role in expanding community awareness, strengthening referral relationships, and supporting SeattleNTC’s growth. This position blends a strategic approach to marketing with relationship-driven outreach, focusing on educating and connecting individuals, providers, and healthcare organizations with SeattleNTC’s specialized lines of service.

The ideal candidate is both data-driven and people-oriented—comfortable analyzing data surrounding campaign performances, while also building meaningful partnerships with providers and community organizations.

Duties and Responsibilities

Community Outreach & Relationship Development

• Help build and maintain referral relationships with healthcare providers, therapists, large healthcare entities, and community organizations.
• Coordinate and attend outreach meetings, events, and networking opportunities.
• Serve as a liaison between SeattleNTC and external partners to increase awareness of services.
• Identify new partnership opportunities aligned with clinical goals and patient populations.
• Work in tandem with the clinical intake team to track and manage referral sources through marketing and outreach efforts.
• Monitor patient acquisition trends and support initiatives to improve conversion rates.
• Partner with intake and operations teams to ensure a seamless patient experience from first contact to admission.
• Support the development and execution of multi-channel marketing campaigns (email, digital, social media, print, etc.).
• Collaborate on content creation, including newsletters, blog posts, patient education materials, and social media content.
• Ensure messaging aligns with brand voice, clinical integrity, and compliance standards.
• Assist in campaign planning, timelines, and deliverables.

Events & Community Engagement

• Assist in planning, hosting, and attending community events (e.g., educational workshops, provider-facing presentations, open houses, etc.).
• Represent the clinic at local events, conferences, and tabling opportunities.
• Assist in coordinating logistics, materials, and follow-up for outreach events.

Qualifications

Required:

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field OR 3+ years of experience in marketing, outreach, business development, or healthcare engagement.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication.
• Experience with CRM platforms and marketing tools (Salesforce, HubSpot, etc.).
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.).
• Proactive and resourceful, with a bias toward action and problem-solving.
• Ability to balance independent work style with effective communication and collaboration across teams.

Preferred Qualifications: (Nice to Have)

• Experience with Adobe Creative Suite (e.g., InDesign, Illustrator, Rush, Premiere, etc.).
• Experience in mental health, healthcare, or behavioral health settings.
• Familiarity with HIPAA and healthcare marketing regulations.
• Previous event planning experience.

Working Conditions

This role follows a hybrid schedule, including time in the clinics, days in the field for outreach, and one or two administrative work-from-home days each week. Attendance at some after-hours or weekend events will be required; these will be factored in accordingly to maintain a balanced weekly workload.