Community Outreach Liaison (Business Development)

Pasadena Villa Outpatient; Colorado Springs (CO); Sur place; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Company Supported Continuing Education & Certification

100% Company Paid EAP Emotional Well-Being Support

401K with Company Match

Résumé du poste

A leading mental health service provider in Colorado Springs is seeking a full-time Community Outreach Liaison. This role involves connecting clients and families to treatment resources, educating the community about mental health services, and fostering partnerships. Ideal candidates will have strong customer service and communication skills, with an emphasis on building community relationships. This position offers a competitive salary and additional benefits such as educational support and a bonus structure.

Qualifications

• Experience in mental health services preferred.
• Strong interpersonal and communication skills.
• Ability to build community partnerships.

Responsabilités

• Connect clinical partners, clients, and families to resources.
• Educate communities about mental health services.
• Act as a concierge welcoming incoming clients.

Connaissances

Customer service

Communication skills

Community engagement

Description du poste

Position

Community Outreach Liaison (Business Development)

Base pay range: $70,000.00/yr - $80,000.00/yr

Additional compensation types: Annual Bonus

Overview

Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region with 24 Outpatient locations across eight states. We are part of the Odyssey Behavioral Healthcare Network offering a continuum of care nationwide. Our team is committed to client-centered care and clinical excellence through our 5-star service, with values: Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are expanding with Pasadena Villa Outpatient – Colorado in Colorado Springs, CO. Providing outpatient care Monday through Friday, we offer development opportunities, professional training, and more (details below). Join our team and be part of a growing nationwide network dedicated to changing lives."

What We Offer

• Collaborative environment dedicated to clinical excellence
• Company Supported Continuing Education & Certification
• Multiple Health Plan Design Options Available
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program

Compensation

$70,000 - $80,000 (depending on level and location) + bonus

Position Summary

The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility.

• Exemplifies our 5 Star Service to clients, team members, referents, and families.
• Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility’s presence in the local market.
• Targets follow-up meetings with key referral sources to identify and minimize obstacles to growth and retention.
• Schedules and conducts tours with referral sources, clients, and families.
• Communicates levels of care to potential clients, families, and referral sources.
• Guides clients and families toward appropriate treatment options, highlighting benefits of treatment at the Outpatient Center.
• Obtains necessary information to determine admission viability.
• Resolves challenges posed by clients and families ambivalent about treatment options, guiding them to the next step.
• Determines the clinical and financial viability of potential admissions.
• Articulates the value and fit of facility programming to each potential client’s circumstances and needs.
• Utilizes bonding techniques to establish rapport and enhance customer service.
• Offers a high level of customer service and communication to referral sources, clients, and families.
• Partners with admissions decision-makers and stakeholders including client and family members, referral sources, facility administration, clinical leadership, admitting physicians, and utilization review coordinators.
• Coordinates with the business office and Utilization Review to determine financing options for potential clients.

Seniorities and Employment

• Seniority level: Associate
• Employment type: Full-time
• Job function: Business Development
• Industries: Mental Health Care

Referral programs can increase interview chances.

Get notified about new Community Liaison jobs in Colorado Springs, CO.