Community Operations Manager — Lead Growth & Service

Mark Taylor; Chandler, Northern (AZ, KY); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Employee rent discounts

Amenities access

Employee appreciation events

Career growth

401(k) match

Paid time off

Medical, dental, and vision

Job summary

Mark-Taylor in Chandler, AZ is seeking a Manager of Community Operations (Community Manager) to keep our East Valley communities running smoothly. You will oversee maintenance, coordinate repairs, and deliver five-star resident service to create a welcoming home.

The role requires at least 2 years in multi-family management, strong financial acumen, and proven leadership. We offer competitive pay, bonuses, and benefits, plus rent discounts and career growth opportunities.

Qualifications

• Minimum 2 years of experience as a multi-family community manager.
• Strong conflict management and critical thinking to resolve resident and employee concerns.
• Strong financial acumen with experience managing budgets, invoices, and community financial performance.
• Demonstrated client relations skills and ability to build ownership and partnerships.
• Proven ability to coach, develop, and motivate team members while fostering a positive employee experience.

Responsibilities

• Meet or exceed targeted revenue by setting rent rates and monitoring operating expenses.
• Coach and mentor a team of administrative and service personnel.
• Oversee hiring and performance management through HR processes.
• Conduct regular property inspections and drive property improvements.

Skills

Team leadership

Budget management

Resident relations

Conflict resolution

Coaching & development

Operations planning

Communication

Time management

Tools

Property management software

Microsoft Office

Job description

Mark-Taylor in Chandler, AZ is seeking a Manager of Community Operations (Community Manager) to keep our East Valley communities running smoothly. You will oversee maintenance, coordinate repairs, and deliver five-star resident service to create a welcoming home.

The role requires at least 2 years in multi-family management, strong financial acumen, and proven leadership. We offer competitive pay, bonuses, and benefits, plus rent discounts and career growth opportunities.