Community Operations Manager & Board Liaison

Associa; Ann Arbor (MI); Presencial; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Associa in United States (Ann Arbor area) is seeking a Community Manager to supervise the overall operation and administration of a community association. You will liaise with homeowners, board members, and vendors, ensuring governance, reporting, and compliance.

The role requires 1–3 years of HOA experience, proficiency with Microsoft Office, and strong communication skills. Degree preferred; equal opportunity employer; on-site position with focus on budgets, inspections, and vendor management.

Qualificações

• Associates or Bachelor's degree preferred.
• 1–3 years of Community Association experience.
• Knowledge of Microsoft Office products at a proficient level.
• Knowledge of communities/homeowners associations.

Responsabilidades

• Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized (annual calendar, action item list, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, FY operating budget).
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor account delinquency rates and collections process for the portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Conhecimentos

Microsoft Office

Real estate knowledge

Board liaison

Business communications

Conflict resolution

Professional communication

Customer service

Time management

Self-motivated

Team player

Formação académica

Associates/Bachelor's Degree Preferred

Descrição da oferta de emprego

Associa in United States (Ann Arbor area) is seeking a Community Manager to supervise the overall operation and administration of a community association. You will liaise with homeowners, board members, and vendors, ensuring governance, reporting, and compliance.

The role requires 1–3 years of HOA experience, proficiency with Microsoft Office, and strong communication skills. Degree preferred; equal opportunity employer; on-site position with focus on budgets, inspections, and vendor management.