Community Operations Leader: Elevate Resident Experience & Assets

Bridge Property Management; Federal Way (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K matching

Job summary

Bridge Property Management is seeking a Community Manager to oversee the full business operation of a residential community in Washington. You will lead the onsite team, manage leasing, budgeting, and financial reporting, and ensure compliance with housing regulations.

You will hire and develop staff, handle resident relations, and collaborate with ownership and investors to meet performance targets. The role requires strong leadership, communication, and vendor-management abilities.

Qualifications

• 4–6 years of property management, sales, marketing, and customer service experience.
• Strong leadership, financial, and conflict resolution skills.
• Experience with property management systems and reporting.
• Knowledge of Fair Housing and applicable regulations.

Responsibilities

• Lead daily operations of the community and onsite team.
• Hire, train, coach, and evaluate property staff.
• Oversee leasing performance, occupancy, rents, collections, and renewals.
• Manage budgets, forecasts, financial reporting, and expense control.
• Handle escalated resident concerns, lease enforcement, and compliance issues.
• Conduct inspections and oversee maintenance/service performance.
• Oversee renovations and capital improvement projects.
• Manage vendor relationships and invoice approvals.
• Maintain reputation management and resident retention efforts.
• Serve as liaison with ownership, investors, and regional leadership.
• Effectively manage deadlines and priorities in a fast paced environment while maintaining accuracy and attention to detail.

Skills

Leadership

Financial management

Property management systems

Fair Housing knowledge

Education

Bachelor's degree in business/real estate or related field

Tools

Yardi

Entrata

OneSite

Job description

Bridge Property Management is seeking a Community Manager to oversee the full business operation of a residential community in Washington. You will lead the onsite team, manage leasing, budgeting, and financial reporting, and ensure compliance with housing regulations.

You will hire and develop staff, handle resident relations, and collaborate with ownership and investors to meet performance targets. The role requires strong leadership, communication, and vendor-management abilities.