Community Manager: Operations, Leasing & Team Leadership

Allied Residential; Tacoma (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid time off

9 holidays a year

Job summary

Allied Residential in the Puget Sound region is seeking a Community Manager to lead operations at an assigned property. You will maximize occupancy, ensure resident satisfaction, and oversee the on-site team while managing financial performance.

Key duties include leasing, rent collections, inspections, training staff, and ensuring compliance with company policies and applicable laws. The position offers a comprehensive benefits package and a Monday–Friday, 8am–5pm schedule.

Qualifications

• Six months to one year of property management or related experience.
• Strong leadership and team management skills.
• Proficiency in Microsoft Office Suite (Office 365) and property management software (Yardi preferred).
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills and sound judgment.

Responsibilities

• Oversee daily community operations, ensuring a well-maintained, safe, and welcoming environment for residents and visitors.
• Show available apartments, explain lease terms, amenities, and community features, and process all required leasing documentation.
• Manage rent collections, deposits, and related accounting tasks in accordance with company policies.
• Address and resolve resident concerns promptly and professionally to ensure a high level of resident satisfaction.
• Conduct regular inspections of apartments, amenities, and common areas to ensure quality and identify needed maintenance or repairs.
• Lead, mentor, and develop the community team, ensuring alignment with company standards and performance goals.
• Review and analyze community financial and operational reports; implement strategies for cost control and revenue generation.
• Maintain awareness of local market conditions and competition; recommend strategic adjustments to enhance performance.
• Ensure compliance with safety, security, and company procedures.
• Participate in and lead regular team meetings and required training sessions.

Skills

Leadership

Communication

Customer service

Budgeting

Problem solving

Team mentoring

Facilities oversight

Lease administration

Tools

Yardi

Office 365

Job description

Allied Residential in the Puget Sound region is seeking a Community Manager to lead operations at an assigned property. You will maximize occupancy, ensure resident satisfaction, and oversee the on-site team while managing financial performance.

Key duties include leasing, rent collections, inspections, training staff, and ensuring compliance with company policies and applicable laws. The position offers a comprehensive benefits package and a Monday–Friday, 8am–5pm schedule.