Community Operations Leader — Build Strong Resident Communities

YES! Communities; Manteno (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Life, long and short-term disability

401(k) with company match

Job summary

YES Communities in Manteno, IL seeks a Community Manager to lead daily operations, supervise staff, handle rent collection, marketing, leasing, and budget adherence. You will serve as the primary liaison for residents and coordinate events, repairs, and vendor relationships to maintain a safe, thriving community.

The role requires strong communication, conflict resolution, leadership, and the ability to make executive decisions aligned with company goals.

Qualifications

• Excellent oral and written communication skills.
• Strong conflict resolution skills.
• Strong leadership and decision-making skills, including management of team member performance.
• Proficiency in Microsoft Office and industry specific software products.
• Proven ability to adapt to new or unforeseen situations.
• Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states).

Responsibilities

• Manage daily community operations, including evictions, collections, resident relations, maintain community budget, and protect all company assets.
• Recruit, train, manage, and develop team members.
• Conduct consistent team meetings to reinforce expectations and facilitate employee growth.
• Manage the marketing, sale, leasing, and turn of all homes to ensure ongoing occupancy of the community.
• Develop and maintain positive relationships with vendors, cities, municipalities, and counties.
• Plan and oversee community events to help maintain a positive community environment.
• Coordinate with residents to uphold property standards.
• Travel to/attend company meetings, trainings, and conferences as requested by management.
• Coordinate new home delivery and set-up, and request warranty/follow-up work with manufacturers.
• Additional duties as assigned by management.

Skills

Excellent oral and written comms

Conflict resolution

Leadership and decision-making

Microsoft Office & industry software

Adaptability

Licensing within 90 days

Education

High School Diploma or equivalent

Property management experience preferred

Tools

Microsoft Office

Industry specific software

Job description

YES Communities in Manteno, IL seeks a Community Manager to lead daily operations, supervise staff, handle rent collection, marketing, leasing, and budget adherence. You will serve as the primary liaison for residents and coordinate events, repairs, and vendor relationships to maintain a safe, thriving community.

The role requires strong communication, conflict resolution, leadership, and the ability to make executive decisions aligned with company goals.