Financial Center Leader: Grow Sales & Service

LE001 Northwest Bank; Elyria (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Northwest Bank is seeking a Financial Center Manager to oversee the daily operations of the Elyria Chestnut Commons financial center. You will drive sales across loans, deposits, and investments while delivering exceptional customer service and maintaining strong controls.

Lead and coach the team, ensure regulatory compliance, and foster a customer-centric culture. This role emphasizes development, risk management, and community engagement in a dynamic banking environment.

Qualifications

• High School Diploma or equivalent preferred.
• 2–3 years Banking and/or retail experience.
• 2–3 years Sales leadership experience.
• 2–3 years Management experience.

Responsibilities

• Sales Goal Achievements: meet or exceed sales targets for banking products and services.
• Individual Goal Achievement: guide team members to achieve personal targets and coaches.
• Operational Soundness: manage cash, compliance, risk and internal controls.
• Leadership: reinforce Northwest Bank culture, ensure prompt, courteous customer interactions.
• Employee Development: coach staff, document performance evaluations, support career growth.
• Compliance: adhere to policies, protect customer information, regulatory requirements.
• Community Engagement: participate in local community and CRA efforts.
• Tech Utilization: navigate MS Office and department-specific software.

Skills

Sales leadership

Team leadership

Banking operations

Customer service

Regulatory compliance

Problem solving

Education

High School Diploma or equivalent

Job description

Northwest Bank is seeking a Financial Center Manager to oversee the daily operations of the Elyria Chestnut Commons financial center. You will drive sales across loans, deposits, and investments while delivering exceptional customer service and maintaining strong controls.

Lead and coach the team, ensure regulatory compliance, and foster a customer-centric culture. This role emphasizes development, risk management, and community engagement in a dynamic banking environment.