Community Office & Events Coordinator

Sun Communities & Sun Outdoors; Ocala (FL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) Plan with employer matching

Employee Assistance Program

Identity Theft Insurance

Team Member Perks & Discounts program

Site Rent Discounts

Paid sick leave

Paid holidays, bereavement time and/jI

Job summary

Sun Communities & Sun Outdoors in Ocala, FL seeks an Office Coordinator to manage routine office tasks and support community events. You will greet guests, handle resident communications, process payments in Yardi, and prepare reports under the Community Manager's guidance.

The role emphasizes strong customer service, professional appearance, and reliable administrative skills. A valid driver's license and basic computer proficiency are required for daily responsibilities at the community site.

Qualifications

• High School Diploma or GED required.
• 2 years in administrative experience required.
• 6 months in NetSuite preferred.
• 6 months in property management office experience preferred.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Excellent problem solving skills.
• Intermediate computer proficiency.
• Professional appearance.
• Must have a valid driver's license.

Responsibilities

• Greets guests and residents and channels feedback to the Community Manager.
• Prepares and distributes resident communications (rules reminders, notices, leases).
• Collects and posts payments and rents in Yardi; issues receipts.
• Completes and reconciles community reports and maintains records.
• Performs general administrative tasks (phones, typing, copying, filing).
• Reviews and codes invoices for Community Manager approval.
• Schedules clubhouse rentals and processes rental fees.
• Maintains office supplies and processes supply orders.
• Makes collection calls for rent and submits bad debt files to collections.
• Processes move-ins and move-outs per Operations Manual.
• Assists with resident relations events and activities planning.
• Helps prepare marketing materials for homes and community events as directed.
• Refs sales prospects to Community Manager and enters prospect data into Yardi.
• Assists prospective residents by checking Sun Homes inventory and shows homes.
• Forwards customer service requests to the Community Manager.
• Completes move-in incentive requests for non-Sun Homes deals.
• Coordinates with underwriting to obtain approvals for resident applicants; tracks approvals/denials.
• Maintains petty cash and records expenditures.
• Prepares bank deposits and performs daily bank runs.
• Other duties as assigned.

Skills

Administrative experience

NetSuite

Property management office experience

Communication skills

Customer service

Problem solving

Computer proficiency

Professional appearance

Driver's license

Education

High School Diploma or GED

Job description

Sun Communities & Sun Outdoors in Ocala, FL seeks an Office Coordinator to manage routine office tasks and support community events. You will greet guests, handle resident communications, process payments in Yardi, and prepare reports under the Community Manager's guidance.

The role emphasizes strong customer service, professional appearance, and reliable administrative skills. A valid driver's license and basic computer proficiency are required for daily responsibilities at the community site.