Community Office Coordinator & Resident Services

YES! Communities; Marion (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

YES Communities is seeking an Office Administrator in Marion, IA. The role supports the Community Manager, handles phones, visits residents, manages files, and coordinates payments and maintenance requests.

You will act as the brand ambassador for YES Communities and help maintain a positive community environment. The position requires a valid in-state driver’s license and prefers a high school diploma with prior admin or customer service experience.

Qualifications

• Excellent oral and written communication skills.
• Self-motivated and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry specific software products.
• A valid in-state driver’s license is required.
• High School Diploma or equivalent is preferred.
• Previous administration or customer service experience preferred.

Responsibilities

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone.
• Prepares and distributes resident correspondence.
• Administers office operations including maintaining files, inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections.
• Collect payments from residents and assist with electronic payment set-up.
• Assist with move-in/move-out processes as directed by the manager.
• Assist with planning and coordinating resident relations events.
• Additional duties as assigned by management and are subject to change.

Skills

Excellent communication

Self-motivated

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

YES Communities is seeking an Office Administrator in Marion, IA. The role supports the Community Manager, handles phones, visits residents, manages files, and coordinates payments and maintenance requests.

You will act as the brand ambassador for YES Communities and help maintain a positive community environment. The position requires a valid in-state driver’s license and prefers a high school diploma with prior admin or customer service experience.