Centralized Community Home Lending Advisor - Bilingual (English/Spanish)- Columbus, OH

Testing Site - JPMC; Columbus (OH); Sur place; USD 50 000 - 75 000; Plein temps

Résumé du poste

Chase Home Lending is seeking a Centralized Community Home Lending Advisor who will guide clients through the mortgage loan process and act as the primary contact for the life of the loan. You will market and promote Chase financial products while adhering to regulatory requirements in a fast-paced environment.

You will convert leads, consult with customers, and strive to achieve sales targets within a call center setting, leveraging deep knowledge of home lending products to support clients

Qualifications

• Fluent in reading, writing and speaking Spanish.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Self-motivated and detail oriented.
• Excellent oral and written communication skills.
• Organized with the ability to manage multiple tasks and meet deadlines.
• Demonstrated ability in providing superior customer service and consultative selling.

Responsabilités

• Convert inbound and outbound leads into mortgage loan applications.
• Source all business and log contacts with prospects.
• Use consultative selling of Purchases Loans in a call center environment.
• Recommend optimum product/rate program combinations to prospects.
• Ensure compliance with applicable statutes and procedures.
• Provide feedback on lead quality.
• Meet required sales performance for pre-established goal volume.

Connaissances

Spanish fluency

Microsoft Office

Self-motivated

Communication skills

Time management

Customer service

Consultative selling

Call Center

FHA/VA sales

Marketing skills

Relationship building

Finance industry

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

Join our fun, high-energy team as a Centralized Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Centralized Community Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase.

Job Responsibilities

• Convert inbound and outbound leads into mortgage loan applications
• Source all business and logging all contacts with prospects
• Use consultative selling of Purchases Loans in a call center environment
• Recommend optimum product/rate program combinations to prospects
• Ensure compliance with applicable statues and procedures
• Provide feedback on lead quality
• Meet required sales performance for pre-established goal volume

Required qualifications, capabilitiesand skills

• Ability to read, write and speak Spanish fluently.
• Proficient with Microsoft Applications (Word, Excel and PowerPoint)
• Self-motivated and detail oriented
• Excellent oral and written communication skills
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner
• Demonstrated ability in providing superior customer service andconsultative selling

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Call Center experience
• Marketing, promoting, relationship building, and consulting skills
• Experience in the Financial Services, Mortgage, Auto, Medical or Education industries