Community Mental Health Marketing & Referrals Liaison

Freedom-Behavioral-Hospital-of-Monro; Monroe (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Freedom Behavioral Hospital of Monroe seeks a dynamic community marketer to cover the south of I-20, focusing on education and customer service for referral sources. The role acts as liaison for admission eligibility and conducts pre-admission screenings to guide patients and families.

You will articulate hospital services to partners, support facilities with placement options, and drive community outreach through strategic marketing plans to meet departmental goals.

Qualifications

• Two years of experience in sales, preferably in Healthcare or Medical service field.
• Self-starter with goal-oriented mindset; able to lead, direct, and support a team in a diverse environment.
• Excellent communication, interpersonal, presentation and management skills.

Responsibilities

• Manage education and customer service for referral sources in assigned geographic area to grow and maintain relationships.
• Liaise between referral sources and hospital to determine admission eligibility for patient referrals.
• Collect information from referring professionals or facilities and conduct pre-admission screenings.
• Communicate prescreening results and recommendations to patients, families, and referral sources.
• Articulate the services Freedom Behavioral provides clearly to stakeholders.
• Assist facilities and families with placement alternatives if ineligible for admission.
• Provide leadership and guidance to referral sources and community resources to meet customer service expectations.
• Regularly market services through community education and established marketing plans to meet departmental goals.
• Aim to improve overall community life for mental health patients referred to the organization.

Skills

Sales experience

Interpersonal skills

Communication skills

Travel willingness

Education

Bachelor of Science in Marketing / Business Development

Job description

Freedom Behavioral Hospital of Monroe seeks a dynamic community marketer to cover the south of I-20, focusing on education and customer service for referral sources. The role acts as liaison for admission eligibility and conducts pre-admission screenings to guide patients and families.

You will articulate hospital services to partners, support facilities with placement options, and drive community outreach through strategic marketing plans to meet departmental goals.