Marketing/Service Development Rep

Freedom Behavioral Hospital of Monroe; Monroe (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Freedom Behavioral Hospital of Monroe is seeking a dynamic community marketer to join our team. The role covers the south of I-20, focusing on building and maintaining relationships with referral sources while promoting the hospital’s suite of inpatient and outpatient services.

The successful candidate will lead outreach efforts, coordinate pre-admission screenings, and communicate admissions decisions clearly to patients and families. Travel within the advertised territory is required.

Qualifications

• Bachelor degree in marketing or business development helps.
• Minimum two years in sales, preferably healthcare or medical services.
• Strong interpersonal, analytical and communication skills required.

Responsibilities

• Manage education and customer service for referral sources in an assigned geographic area to grow and maintain relationships.
• Act as liaison between referral sources and hospital to determine admission eligibility.
• Conduct pre-admission screenings and collect information from referring professionals.

Skills

Sales experience

Interpersonal skills

Communication skills

Self-starter

Education

BS in Marketing or Business Development

Job description

Freedom Behavioral Hospital of Monroe is seeking a dynamic community marketer to join our team! This job territory would cover south of I-20.

Freedom Behavioral Hospital is an 82-bed acute care facility providing specialized care for adults with their mental health and behavioral health needs. The hospital offers a wide range of services, including inpatient and outpatient care, as well as a variety of specialized programs and is a trusted resource for those seeking quality care and support.

Responsibilities:

• Manages all aspects of education and customer service for referral sources in an assigned geographic area to grow and maintain the customer relationship.
• Acts as a liaison between the source and hospital to obtain information in determining admission eligibility for patient referrals.
• Collects information from referring professional or facilities then meets with potential patients and conducts pre-admission screenings.
• Communicates results of the prescreening process and recommendations to the patient/family and referral source per company policy.
• Clearly articulates the services Freedom Behavioral provides.
• Assists facilities and families with placement alternatives if ineligible for admission.
• Provides leadership, support and guidance to referral sources and community resources to ensure customer service expectations are met.
• Regularly markets our services to current and prospective sources through community education and established strategic marketing plans to meet Departmental goals.
• The ultimate goal of this position is to improve overall community life for all mental health patients referred to the organization.

Qualifications:

• Bachelor of Science Degree in Marketing preferred, or Business Development
• Two years of experience in sales, preferably in a Healthcare or Medical service field
• Self-starter, goal oriented; capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills.
• Must be able to relate professionally and positively with co-workers, staff and healthcare facilities utilizing excellent communication, interpersonal, presentation and management skills.
• Travel is as required within the geographical assigned area, for account/facility visits and participation in Regional activities.