Marketing/Service Development Rep

Freedom-Behavioral-Hospital-of-Monro; Monroe (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Freedom Behavioral Hospital of Monroe seeks a dynamic community marketer to cover the south of I-20, focusing on education and customer service for referral sources. The role acts as liaison for admission eligibility and conducts pre-admission screenings to guide patients and families.

You will articulate hospital services to partners, support facilities with placement options, and drive community outreach through strategic marketing plans to meet departmental goals.

Qualifications

• Two years of experience in sales, preferably in Healthcare or Medical service field.
• Self-starter with goal-oriented mindset; able to lead, direct, and support a team in a diverse environment.
• Excellent communication, interpersonal, presentation and management skills.

Responsibilities

• Manage education and customer service for referral sources in assigned geographic area to grow and maintain relationships.
• Liaise between referral sources and hospital to determine admission eligibility for patient referrals.
• Collect information from referring professionals or facilities and conduct pre-admission screenings.
• Communicate prescreening results and recommendations to patients, families, and referral sources.
• Articulate the services Freedom Behavioral provides clearly to stakeholders.
• Assist facilities and families with placement alternatives if ineligible for admission.
• Provide leadership and guidance to referral sources and community resources to meet customer service expectations.
• Regularly market services through community education and established marketing plans to meet departmental goals.
• Aim to improve overall community life for mental health patients referred to the organization.

Skills

Sales experience

Interpersonal skills

Communication skills

Travel willingness

Education

Bachelor of Science in Marketing / Business Development

Job description

Freedom Behavioral Hospital of Monroe is seeking a dynamic community marketer to join our team! This job territory would cover south of I-20.

Freedom Behavioral Hospital is an 82-bed acute care facility providing specialized care for adults with their mental health and behavioral health needs. The hospital offers a wide range of services, including inpatient and outpatient care, as well as a variety of specialized programs and is a trusted resource for those seeking quality care and support.

Responsibilities:

• Manages all aspects of education and customer service for referral sources in an assigned geographic area to grow and maintain the customer relationship.
• Acts as a liaison between the source and hospital to obtain information in determining admission eligibility for patient referrals.
• Collects information from referring professional or facilities then meets with potential patients and conducts pre-admission screenings.
• Communicates results of the prescreening process and recommendations to the patient/family and referral source per company policy.
• Clearly articulates the services Freedom Behavioral provides.
• Assists facilities and families with placement alternatives if ineligible for admission.
• Provides leadership, support and guidance to referral sources and community resources to ensure customer service expectations are met.
• Regularly markets our services to current and prospective sources through community education and established strategic marketing plans to meet Departmental goals.
• The ultimate goal of this position is to improve overall community life for all mental health patients referred to the organization.

Qualifications:

• Bachelor of Science Degree in Marketing preferred, or Business Development
• Two years of experience in sales, preferably in a Healthcare or Medical service field
• Self-starter, goal oriented; capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills.
• Must be able to relate professionally and positively with co-workers, staff and healthcare facilities utilizing excellent communication, interpersonal, presentation and management skills.
• Travel is as required within the geographical assigned area, for account/facility visits and participation in Regional activities.