Community Membership & Welcome Specialist

V3 Sports / V3; Minneapolis (MN); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Earned Sick and Safe Time (ESST)

4% employer retirement match with vest

Complimentary membership to V3 Sports

Access to group Fitness Classes

Discounts on select programs

Job summary

V3 Sports is a nonprofit community wellness center in North Minneapolis seeking a Membership Specialist to support front desk operations and membership services. The role involves selling memberships, greeting guests, and guiding inquiries about programs and eligibility, in a friendly, professional manner.

The position is part-time (10–20 hours/week) with a focus on customer service and accurate information delivery, using Mindbody software and cash handling procedures.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to greet guests professionally and provide accurate membership information.
• Willingness to learn various tasks and nonprofit practices.
• Maintain CPR/First Aid certification; training provided on onboarding.

Responsibilities

• Sell memberships and check-in members accurately.
• Provide information on programming and services.
• Manage emails, calls, and face-to-face inquiries.
• Learn all membership categories and Mindbody software.
• Open/close membership desk and handle transactions.

Skills

Customer service

Communication

Mindbody

Cash handling

Team player

Tools

Mindbody

Job description

V3 Sports is a nonprofit community wellness center in North Minneapolis seeking a Membership Specialist to support front desk operations and membership services. The role involves selling memberships, greeting guests, and guiding inquiries about programs and eligibility, in a friendly, professional manner.

The position is part-time (10–20 hours/week) with a focus on customer service and accurate information delivery, using Mindbody software and cash handling procedures.