Community & Membership Lead (Part-Time)

Cahoots Coworking; Ann Arbor (MI); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) match

Health club access

Cafe & event venue discounts

Parking pass

Scheduling coordination support

Job summary

Cahoots Coworking in downtown Ann Arbor is seeking a Community Coordinator to blend hospitality with sales and community-building. You will open the space each morning, staff the front desk, give tours, manage member onboarding, and help grow membership revenue while keeping the space welcoming and well-organized.

This part-time, hourly role covers 20–25 hours a week, Monday–Friday 8am–1pm, with perks including 401(k) match, 24/7 health club access, cafe and event venue discounts, and a parking

Qualifications

• Hospitality, customer service, community, operations, or sales experience is a plus.
• Comfortable balancing member support, sales, and administrative work.
• Familiar with tools such as CRM software, Nexudus, Slack, Asana, Canva, Instagram and Google Workspace.

Responsibilities

• Open and prepare the coworking space each morning, including room resets, dishwashers, laundry, tidying common areas, and general facility readiness.
• Staff the front desk and serve as a welcoming first point of contact for members and guests.
• Schedule and lead tours for prospective coworking members and follow up with leads in the CRM.
• Manage the coworking sales process from tour through contract, invoicing, onboarding, and welcoming new members to the space.
• Support members with account questions, billing/help desk needs, plan changes, and general questions.
• Communicate with members through Slack, email, Nexudus, and other channels and help resolve member needs.
• Support member engagement and programming by helping members feel connected, supported, and informed while strengthening the overall coworking experience.
• Manage day passes, visitor check-ins, mail/packages, and other front desk needs.
• Maintain conference rooms, phone rooms, kitchens, bathrooms, locker rooms, printer stations, and other shared spaces.
• Monitor and restock building and office supplies; place orders as needed.
• Support basic troubleshooting of shared building equipment, including printers, monitors, Apple TV 4Ks, and other common-use technology.
• Support with the monthly newsletter and help keep coworking-focused social content active and consistent via Instagram and LinkedIn.
• Support the cafe team with occasional catering delivery or other basic day-to-day needs when appropriate.

Skills

Hospitality

Customer service

Community building

Operations

Sales

CRM tools

Tools

CRM software

Nexudus

Slack

Asana

Canva

Instagram

Google Workspace

Job description

Cahoots Coworking in downtown Ann Arbor is seeking a Community Coordinator to blend hospitality with sales and community-building. You will open the space each morning, staff the front desk, give tours, manage member onboarding, and help grow membership revenue while keeping the space welcoming and well-organized.

This part-time, hourly role covers 20–25 hours a week, Monday–Friday 8am–1pm, with perks including 401(k) match, 24/7 health club access, cafe and event venue discounts, and a parking