Front Desk Community Manager (Part-time)

Haven Collective; Columbus (OH); On-site; USD 23,000 - 32,000; Part time

Job summary

Haven Collective in Upper Arlington (Columbus area) is seeking a part-time Community Manager to create a welcoming and efficient experience for every guest.

In this on-site role, you'll greet members, give tours, manage onboarding, and support space operations from coffee to vendor coordination.

The role offers a flexible schedule with potential to grow, starting 11 AM–3 PM, Monday–Friday, at $20/hour.

Qualifications

• Friendly and approachable with excellent communication skills.
• Self-starter comfortable working independently.
• Tech-savvy and quick to learn new tools.
• Flexible availability to cover needs.
• Experience in hospitality, community engagement, or customer service preferred.

Responsibilities

• Greet members and guests with warmth.
• Give tours and share membership options (CRM/Lead Management).
• Support onboarding and help members feel at home.
• Be available to assist members in person, by phone, and via email.
• Brew coffee, restock supplies, and keep the space tidy.
• Monitor the coworking space and identify improvements for comfort or value.
• Manage incoming mail and packages.
• Coordinate with vendors for deliveries or maintenance.
• Support event planning and act as on-site contact for hosted events.
• Use coworking software to manage reservations, member access, and billing issues.

Skills

Communication

Self-starter

Tech-savvy

Flexible hours

Hospitality

Customer service

Tools

CRM

Coworking software

Job description

Haven Collective is more than a workspace - it's a place to belong. Our coworking spaces in Columbus and Upper Arlington support entrepreneurs, remote workers, creatives, and consultants by blending productivity with community. We believe work should feel purposeful and people should feel seen.

We're an inclusive team that celebrates individuality and welcomes people from all backgrounds. Whether you're starting your career or bringing years of experience, we're looking for someone who values connection, takes initiative, and enjoys creating a supportive environment.

Community Manager (Part-Time)

Upper Arlington Location

About Haven Collective

Haven Collective is more than a workspace - it's a place to belong. Our coworking spaces in Columbus and Upper Arlington support entrepreneurs, remote workers, creatives, and consultants by blending productivity with community. We believe work should feel purposeful and people should feel seen.

We're an inclusive team that celebrates individuality and welcomes people from all backgrounds. Whether you're starting your career or bringing years of experience, we're looking for someone who values connection, takes initiative, and enjoys creating a supportive environment.

About the Role

We're hiring a Community Manager to join our small but mighty team. In this part-time role, you'll help us create a welcoming and efficient experience for everyone who walks through our doors. You'll be a friendly face, a go-to problem solver, and a behind-the-scenes coordinator who keeps our spaces running smoothly.

We're looking for someone who enjoys people, can juggle multiple tasks, and is excited to grow with us. This role has the potential to evolve based on fit and business needs.

The Day-to-Day

Member & Guest Experience

• Greet members and guests with warmth
• Give tours and share membership options with prospective members (CRM/Lead Management)
• Support onboarding and help members feel at home
• Be available to assist members in person, by phone, and via email

Community Operations

• Brew coffee, restock supplies, and keep the space tidy throughout the day
• Monitor the coworking space and help identify ways to improve comfort or add value
• Manage incoming mail and packages
• Coordinate with vendors for deliveries or maintenance
• Support event planning and act as on-site contact for hosted events
• Use coworking software to manage reservations, member access, and billing issues

What We're Looking For

• Friendly and approachable with excellent communication skills
• Self-starter who's comfortable working independently
• Tech-savvy and open to learning new tools
• Flexible availability
• Experience in hospitality, community engagement, or customer service preferred

The Details

• Part-time: 11 AM - 3 PM Monday - Friday to start, with opportunities to add hours based on availability.
• Hourly Pay: $20/hour
• Location: On-site at Haven's Upper Arlington location
• Occasional evening or weekend communication required
• Necessary tools and training provided