Community Coordinator

Cahoots Coworking; Ann Arbor (MI); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) match

Health club access

Cafe & event venue discounts

Parking pass

Scheduling coordination support

Job summary

Cahoots Coworking in downtown Ann Arbor is seeking a Community Coordinator to blend hospitality with sales and community-building. You will open the space each morning, staff the front desk, give tours, manage member onboarding, and help grow membership revenue while keeping the space welcoming and well-organized.

This part-time, hourly role covers 20–25 hours a week, Monday–Friday 8am–1pm, with perks including 401(k) match, 24/7 health club access, cafe and event venue discounts, and a parking

Qualifications

• Hospitality, customer service, community, operations, or sales experience is a plus.
• Comfortable balancing member support, sales, and administrative work.
• Familiar with tools such as CRM software, Nexudus, Slack, Asana, Canva, Instagram and Google Workspace.

Responsibilities

• Open and prepare the coworking space each morning, including room resets, dishwashers, laundry, tidying common areas, and general facility readiness.
• Staff the front desk and serve as a welcoming first point of contact for members and guests.
• Schedule and lead tours for prospective coworking members and follow up with leads in the CRM.
• Manage the coworking sales process from tour through contract, invoicing, onboarding, and welcoming new members to the space.
• Support members with account questions, billing/help desk needs, plan changes, and general questions.
• Communicate with members through Slack, email, Nexudus, and other channels and help resolve member needs.
• Support member engagement and programming by helping members feel connected, supported, and informed while strengthening the overall coworking experience.
• Manage day passes, visitor check-ins, mail/packages, and other front desk needs.
• Maintain conference rooms, phone rooms, kitchens, bathrooms, locker rooms, printer stations, and other shared spaces.
• Monitor and restock building and office supplies; place orders as needed.
• Support basic troubleshooting of shared building equipment, including printers, monitors, Apple TV 4Ks, and other common-use technology.
• Support with the monthly newsletter and help keep coworking-focused social content active and consistent via Instagram and LinkedIn.
• Support the cafe team with occasional catering delivery or other basic day-to-day needs when appropriate.

Skills

Hospitality

Customer service

Community building

Operations

Sales

CRM tools

Tools

CRM software

Nexudus

Slack

Asana

Canva

Instagram

Google Workspace

Job description

Cahoots is looking for a Community Coordinator to join our team! We are a coworking space, event venue, health club, and coffee shop located in downtown Ann Arbor. Our membership base is made up of a wide variety of startups, small businesses, entrepreneurs, creatives, and remote professionals looking for an inspiring place to work and meet new people.

We’re looking for a passionate self-starter who wants to help build the coworking business and amplify what makes Cahoots special. This person is reliable with a “no issue is beneath me” team mindset — someone who is warm, energetic, creative, detail-oriented, genuinely enjoys people, and wants to help make Cahoots a place where everyone feels welcome, supported, and connected.

Purpose: Own the day-to-day coworking experience and help turn great member hospitality into membership revenue, retention, and community.

Tasks

• Open and prepare the coworking space each morning, including room resets, dishwashers, laundry, tidying common areas, and general facility readiness
• Staff the front desk and serve as a welcoming first point of contact for members and guests
• Schedule and lead tours for prospective coworking members and follow up with leads in the CRM
• Manage the coworking sales process from tour through contract, invoicing, onboarding, and welcoming new members to the space
• Support members with account questions, billing/help desk needs, plan changes, and general questions
• Communicate with members through Slack, email, Nexudus, and other channels and help resolve member needs
• Support member engagement and programming by helping members feel connected, supported, and informed while strengthening the overall coworking experience.
• Manage day passes, visitor check-ins, mail/packages, and other front desk needs
• Maintain conference rooms, phone rooms, kitchens, bathrooms, locker rooms, printer stations, and other shared spaces
• Monitor and restock building and office supplies; place orders as needed
• Support basic troubleshooting of shared building equipment, including printers, monitors, Apple TV 4Ks, and other common-use technology
• Support with the monthly newsletter and help keep coworking-focused social content active and consistent via Instagram and LinkedIn
• Support the cafe team with occasional catering delivery or other basic day-to-day needs when appropriate

Who You Are

• Proactive, resourceful, and comfortable taking ownership and initiative
• Friendly, authentic, creative, confident, and genuinely enjoys interacting with people
• Adaptable and calm when handling fast-paced situations and changing priorities
• Highly organized with strong attention to detail and follow-through
• Takes pride in keeping a physical space clean, welcoming, and in-rhythm
• Comfortable owning “the morning shift” and maintaining a consistent front-of-house presence

Professional Skills & Experience

• Hospitality, customer service, community, operations, or sales experience is a plus
• Comfortable balancing member support, sales, and administrative work
• Comfortable learning and utilizing tools such as CRM software, Nexudus, Slack, Asana, Canva, Instagram, and Google Workspace
• Strong written and personable verbal communication
• Ability to prioritize tasks and follow through independently
• Comfortable navigating the 24K sq. ft. building throughout the day and able to lift and move items up to 25 lbs. as needed
• Employment Type: Part-time, hourly/non-exempt
• 20–25 hours/week
• $18–$23/hour
• Monday–Friday, 8am–1pm — this is a consistent weekday position; reliability during scheduled hours is important
• 401(k) match through Guideline's Safe Harbor plan, based on plan eligibility requirements
• Access to 24/7 private health club and coworking space
• Cafe and event venue discount
• Parking pass included
• Not included: health, dental, or vision insurance; paid time off. Time away from work is encouraged with advance notice and scheduling coordination.

Performance Incentive:

Eligible for a $500 monthly bonus when Cahoots member revenue reaches $60K+, based on our monthly Scorecard review.

Cross-training:

We are currently hiring for two roles — Community Coordinator and Events Coordinator. Both roles will be cross-trained on the fundamentals of Cahoots operations, including tours, contracts, onboarding, CRM, Nexudus, front desk, AV, and facility operations, giving the team greater depth and flexibility across the building, with daily support from the Executive Director.

Equal Opportunity Employer: Cahoots is an equal opportunity employer. We value a diverse team and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other protected status.