Community Manager | Woodland Ridge Campus

Horizon Construction Group, Inc.; Milwaukee (WI); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Horizon Management Services seeks an experienced Community Manager to oversee the Woodland Ridge Campus and Layton Preserve, including 227 units. You will lead operations, resident experience, financial performance, compliance, maintenance, and team development across the campus.

You will supervise Property Managers and Maintenance staff, ensure safe, welcoming communities, and drive occupancy, budget performance, and asset quality across multiple properties.

Qualifications

• 5+ years of property management and leadership experience.
• Budgeting, vendor oversight, and operations experience.
• LIHTC/affordable housing knowledge preferred.
• Valid driver’s license and reliable transportation required.

Responsabilités

• Direct property operations for multiple campuses, supervising managers and maintenance staff.
• Lead team development, set priorities, hold staff accountable, and partner with HR for growth.
• Oversee daily multi-property operations, inspections, maintenance, capital projects, vendors, and service requests.
• Manage resident relations, leasing support, and retention initiatives.
• Develop and monitor budgets, occupancy, collections, expenses, and asset performance.
• Ensure compliance with policies, Fair Housing, and safety standards; manage risk and records.

Connaissances

Property management

Leadership

Budgeting

Vendor management

Team supervision

Description du poste

Description

Layton Preserve & Woodland Ridge Campus | High Grove, Crest View, Hill Crest

Lead a Multi-Property Senior Living Community | 227 units

Horizon Management Services is seeking an experienced and people-focused Community Manager to oversee our Woodland Ridge Campus, including Layton Preserve. This leadership role is responsible for the overall operations, resident experience, financial performance, compliance, maintenance oversight, and team development across the campus.

Description

Layton Preserve & Woodland Ridge Campus | High Grove, Crest View, Hill Crest

Lead a Multi-Property Senior Living Community | 227 units

Horizon Management Services is seeking an experienced and people-focused Community Manager to oversee our Woodland Ridge Campus, including Layton Preserve. This leadership role is responsible for the overall operations, resident experience, financial performance, compliance, maintenance oversight, and team development across the campus.

The Community Manager leads campus operations, directly supervising, developing, and leading Property Managers and Maintenance staff while fostering welcoming communities, managing financial performance, and maintaining high-quality assets for property owners.

What You'll Do

Direct Property Operations | High Grove (61 units) - Serve as the hands-on Property Manager for High Grove, overseeing leasing and occupancy, resident relations, rent collection, work orders, inspections, vendor coordination, budget performance, regulatory compliance, and the daily upkeep and safety of the property.

Leadership & Team Management - Own team outcomes by setting clear priorities, holding staff accountable, communicating candidly and respectfully, and delivering results through others. Recruit, coach, and develop team members through honest feedback, visible growth opportunities, and strong partnership with Human Resources.

Property & Operations Management - Take ownership of daily multi-property operations, inspections, maintenance, capital projects, vendors, service requests, and resident concerns. Collaborate across teams, raise issues with solutions, address root causes, and turn lessons learned into lasting improvements that keep each community safe, attractive, welcoming, and well maintained.

Resident Experience - Create a positive resident experience by responding promptly to concerns, leading engagement and community programming, and supporting leasing, move-ins, renewals, and retention.

Financial Management - Own financial performance by developing and managing budgets, monitoring occupancy, collections, expenses, and property results, approving expenditures, communicating risks and variances transparently, and advancing practical solutions that improve efficiency and asset value.

Compliance & Risk Management - Maintain disciplined records, inspections, and follow-through while ensuring compliance with company policies, Fair Housing, applicable affordable housing requirements, and safety standards. Identify hazards and quality concerns early, take ownership of corrective action, and prevent repeat issues.

Vendor & Community Relations - Build strong relationships with contractors, service providers, and community partners; solicit bids, manage contracts, monitor vendor performance, and represent the communities professionally.

Requirements

What We're Looking For

Qualifications

• Bring 5+ years of relevant property management and leadership experience, including team supervision, budgeting, vendor and facility oversight, and strong operational, organizational, communication, customer service, and problem-solving skills.
• Affordable housing or LIHTC (Section 42) knowledge is preferred,
• Valid driver’s license, reliable transportation, and auto insurance are required.

Skills & Attributes

• Demonstrate Horizon’s core competencies of Ownership, Communication, Collaboration, and Continuous Improvement.
• Model Results Orientation, Candor & Transparency, Talent Retention & Development, and Problem-Solving by owning outcomes, communicating directly and respectfully, developing others, and driving issues to lasting solutions.
• Balance competing priorities, work independently, collaborate across teams, and consistently uphold safety, quality, and service standards.

Why Join Horizon?

At Horizon, we believe exceptional communities start with exceptional people. This role offers the opportunity to lead a premier senior living campus, develop talented teams, and make a meaningful impact on the lives of residents every day.

If you're an experienced leader who thrives in a dynamic environment and enjoys balancing people, operations, and property management, we'd love to hear from you.