Community Manager: Lead Teams, Drive Occupancy & Service

Hawthorne Residential Partners; Savannah (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Free Dental Insurance

401k Retirement Match

Paid time off including your birthday

Pet Insurance

Telehealth – Access to Doctors 24/7/65

Job summary

Hawthorne Residential Partners in Savannah, GA is seeking a Community Manager to lead a multifamily team, drive occupancy, and oversee financial performance across leasing, operations, and vendor partnerships.

You will coach staff, ensure resident satisfaction, manage budgets, and coordinate events to enhance the resident experience while upholding company standards and regulatory compliance.

Qualifications

• High School or GED equivalent.
• Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.
• Six months of community manager experience in multi-family, Highly Preferred.
• Industry Software Experience: YARDI, Knock, and Microsoft, Highly Preferred.
• CAM, CAPS, Real Estate license, and/or Property Management License preferred.

Responsibilities

• Manage budgets, rent collection, and community financial reporting.
• Oversee move-outs, deposit accounting, and delinquency tracking.
• Maintain accurate records using platforms like Yardi and Knock.
• Ensure compliance with company policies and legal standards.
• Conduct regular inspections to maintain curb appeal and quality.
• Drive leasing, renewals, and pricing strategies to meet occupancy goals; Partner with maintenance on work orders and preventative care.
• Oversee vendor services and ensure quality, safety, and timeliness.
• Build a strong, positive team culture across office and maintenance; Hire, train, and coach team members; Host weekly team meetings.
• Lead with empathy while upholding accountability and standards.
• Address escalated resident concerns; Plan and lead engaging resident events; Monitor online reviews.
• Maintain communication with leadership and ownership groups.
• Support leasing efforts by conducting tours; respond to leads; guide prospects through the leasing process; Ensure lease applications, renewals and documents are completed on time.
• Meet occupancy goals through leasing performance and resident retention.
• Create and manage content for the community’s social media platforms.

Skills

Effective Communication

Financial Understanding

Conflict Resolution

People Service & Customer-Focused

Servant Leadership

Positive Attitude

Education

High School or GED equivalent

Tools

Yardi

Knock

Microsoft Office

Job description

Hawthorne Residential Partners in Savannah, GA is seeking a Community Manager to lead a multifamily team, drive occupancy, and oversee financial performance across leasing, operations, and vendor partnerships.

You will coach staff, ensure resident satisfaction, manage budgets, and coordinate events to enhance the resident experience while upholding company standards and regulatory compliance.