Community Manager: Lead Teams, Boost NOI & Renovations

Waterton; Franklin (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Life insurance

Disability insurance

Pet insurance

401K + match

Paid time off

Volunteer time off

Holidays

Parental leave

Tuition reimbursement

Job summary

Waterton is seeking a Community Manager (Property Manager) to lead a high-performing on-site team and deliver exceptional resident experiences while driving financial performance.

The ideal candidate has 3+ years of multifamily property management leadership, experience overseeing renovations or value-add projects, strong budgeting, forecasting and KPI skills, and a proven ability to coach and develop staff.

Qualifications

• 3+ years of multifamily property management leadership experience.
• Experience managing communities undergoing renovations or value-add repositioning.
• Strong financial acumen including budgeting, forecasting, and KPI achievement.
• Excellent communication, conflict resolution, and customer service abilities.
• Bachelor’s degree preferred or equivalent relevant experience.

Responsibilities

• Lead, coach, and develop on-site team members to achieve operational excellence.
• Drive occupancy and revenue through leasing, marketing, and competitive positioning.
• Monitor KPIs such as occupancy, delinquency, renewal rates, and renovation ROI.
• Ensure compliance with policies, fair housing regulations, safety standards, and legal requirements.

Skills

Leadership

Customer service

Communication

Conflict resolution

Budgeting

Forecasting

KPI management

Team development

Education

Bachelor's degree preferred

Job description

Waterton is seeking a Community Manager (Property Manager) to lead a high-performing on-site team and deliver exceptional resident experiences while driving financial performance.

The ideal candidate has 3+ years of multifamily property management leadership, experience overseeing renovations or value-add projects, strong budgeting, forecasting and KPI skills, and a proven ability to coach and develop staff.