Community Manager: Lead Operations & Resident Experience

Continental Properties Company, Inc; Olde West Chester (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Performance incentives

Medical, Dental, Vision plans

401(k) with company match

Life & disability insurance

Paid parental leave

Job summary

Continental Properties Company, Inc. in Ohio is seeking a Community Manager to lead daily operations and deliver exceptional resident experiences. You will manage budgets, drive leasing and renewals, supervise a team, and report KPIs to improve performance, profitability, and resident satisfaction.

The role requires 3+ years of residential management, strong business acumen, and comfort with property tech tools. Flexibility to work evenings and weekends is needed.

Qualifications

• 3+ years of residential community management experience with a proven track record of leading and developing high-performing teams.
• Strong budgeting, financial analysis, and NOI growth experience.
• Tech-savvy with property tech platforms and a willingness to learn new tools.
• Able to balance desk work with touring properties and staying active throughout the day.

Responsibilities

• Develop and manage operating budgets, drive revenue through strategic sales and marketing, ensure performance goals are met.
• Deliver exceptional resident experience with courteous, professional interactions and tour-ready units.
• Hire and develop top talent to foster engagement and growth in a dynamic workplace.
• Oversee day-to-day operations and present monthly KPI/financial reports with strategic recommendations.
• Provide comprehensive analysis of historical data and outline plans to improve future outcomes.

Skills

Residential management

Budgeting & NOI growth

Property tech tools

Schedule flexibility

Tools

Onesite

Ops Technology

AIRM

Funnel

Compliance Depot

Job description

Continental Properties Company, Inc. in Ohio is seeking a Community Manager to lead daily operations and deliver exceptional resident experiences. You will manage budgets, drive leasing and renewals, supervise a team, and report KPIs to improve performance, profitability, and resident satisfaction.

The role requires 3+ years of residential management, strong business acumen, and comfort with property tech tools. Flexibility to work evenings and weekends is needed.